Operations Admin Support

Air Restore; Brisbane; On-site; AUD 52,000 - 70,000; Full time

Job summary

Air Restore is seeking an organized, self-motivated administrator to support logistics and operations in Brisbane. You will help keep daily activities moving through administration, scheduling, and coordinating project documentation, ensuring client needs and timelines are met.

You will liaise with clients, suppliers and internal teams, manage site access and contractor registrations, and assist with onboarding new team members.

Qualifications

• Experience in an administration, reception or operations support role.
• Excellent customer service, phone manner and written and verbal communication.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to learn new systems quickly.
• Strong attention to detail and data accuracy.
• Excellent organisation with ability to juggle multiple tasks and meet deadlines.
• Team-first, proactive attitude and initiative to act when needed.
• Reliability and punctuality.

Responsibilities

• Being the first point of contact for incoming calls and directing enquiries to the right person.
• Managing incoming and outgoing correspondence, including mail distribution.
• Supporting departmental managers with day-to-day operational issues.
• Coordinating site access, team registrations, permits, impairments and fire isolations for jobs.
• Building strong relationships with clients, suppliers and internal teams.
• Uploading and managing drawings, documents and project records across our internal systems.
• Preparing, filing and maintaining accurate documentation, both electronic and hard copy.
• Helping to onboard and register new team members through contractor portals.

Skills

Communication

Organisational skills

Team player

Reliability

Punctuality

Tools

Microsoft Office

Job description

Established in 2002, Air Restore is a leading privately owned HVAC hygiene, decontamination and restoration company headquartered in Brisbane and part of the Opira Group of companies. We are The Indoor Air Quality Specialists.

• Decontamination and restoration projects
• Mould remediation
• UVC solutions and Air conditioning rentals.

Our degree-qualified air quality scientists and technicians deliver high-quality services across commercial, industrial, healthcare, laboratory, pharmaceutical, aged care, hospitality, retail and government sectors.

About the role

We are looking for an organised self-starter to support our logistics and operations teams. You will keep daily operations moving through administration, scheduling, document control and coordination, helping us deliver projects smoothly for our clients.

What you’ll be doing

• Being the first point of contact for incoming calls and directing enquiries to the right person
• Managing incoming and outgoing correspondence, including mail distribution
• Supporting departmental managers with day-to-day operational issues
• Coordinating site access, team registrations, permits, impairments and fire isolations for jobs
• Building strong relationships with clients, suppliers and internal teams
• Uploading and managing drawings, documents and project records across our internal systems
• Preparing, filing and maintaining accurate documentation, both electronic and hard copy
• Helping to onboard and register new team members through contractor portals

What you’ll bring

• Experience in an administration, reception or operations support role (similar experience is an advantage, but not essential)
• Excellent customer service, phone manner and written and verbal communication
• Proficiency in Microsoft Office (Outlook, Word, Excel) and the confidence to pick up new systems and online platforms quickly
• Strong attention to detail and data accuracy
• Excellent organisation, with the ability to juggle multiple tasks and work to deadlines
• A team-first, proactive attitude, and the initiative to act when needed
• Reliability and punctuality

Nice to have (not essential)

• Courses or certification in administration or clerical processes
• Experience with document control systems or contractor portals

Who we’re looking for

Someone motivated and reliable, with a positive attitude and a willingness to learn. You take pride in keeping things organised, you support your teammates, and you want to contribute to how well the business runs.

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