Office Administration

Accredited Restorations; Port Macquarie; On-site; AUD 55,000 - 75,000; Full time

Job summary

Accredited Restorations in Port Macquarie is seeking a motivated Office Administrator to provide efficient administrative support to our Storm Chasers team.

You will manage day-to-day operations, schedule estimates and service calls, coordinate with team members, and maintain an organized workflow while liaising with clients and vendors.

The role requires proven office admin experience, excellent communication, and strong organizational skills in a dynamic disaster restoration environment.

Qualifications

• Proven experience in office administration, preferably in the restoration or cleaning industry.
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite and database management.
• Ability to work independently and as part of a team.
• A valid driver’s licence
• The right to work in Australia

Responsibilities

• Handle phone calls and emails from clients and vendors professionally and on time.
• Maintain and update client information in the company database, process invoices and payments, and manage inventory of supplies and equipment.
• Prepare estimates and paperwork for upcoming projects, review and organise files, and communicate with insurance companies and adjusters to process claims.
• Coordinate with team members on current projects and assist with scheduling and coordinating team members’ schedules.
• Follow up on pending projects and tasks, prepare reports and documents as needed, and respond to any remaining emails and phone calls.
• Review cashflow forecast with a business advisor and discuss booked jobs as required.

Skills

Office administration

Time management

Communication

Teamwork

Driver's license

Right to work in Australia

Tools

Microsoft Office Suite

Database management

Job description

Job Description

Job Title: Office Administrator Wanted

Company: Accredited Restorations

Location: Port Macquarie

Join the Force for Good! Be a Part of Accredited Restorations’ Storm Chasers Team – Hiring Now!

Accredited Restorations, the leading disaster restoration company, seeks dynamic individuals to join our expanding team.

Join a team of passionate storm chasers committed to restoring hope and helping communities rebuild.

Position Overview:

We seek a motivated and detail-oriented Office Administrator to provide efficient and effective administrative support to our team.

The successful candidate will manage the office’s day-to-day operations, including scheduling appointments for estimates and service calls, coordinating with team members, and maintaining an organised workflow.

Responsibilities:

• Handle phone calls and emails from clients and vendors professionally and on time.
• Maintain and update client information in the company database, process invoices and payments, and manage inventory of supplies and equipment.
• Prepare estimates and paperwork for upcoming projects, review and organise files, and communicate with insurance companies and adjusters to process claims.
• Coordinate with team members on current projects and assist with scheduling and coordinating team members’ schedules.
• Follow up on pending projects and tasks, prepare reports and documents as needed, and respond to any remaining emails and phone calls.
• Review cashflow forecast with a business advisor and discuss booked jobs as required.

Qualifications:

• Proven experience in office administration, preferably in the restoration or cleaning industry.
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite and database management.
• Ability to work independently and as part of a team.
• A valid driver’s licence
• The right to work in Australia

Why Join Australia's most disastrously excellent company?

• We make your happiness and personal growth a priority. We believe the more you take care of yourself, the more you can take care of others.
• When you join us, you’ll be empowered to be your best. From day one!
• We focus on incentivising development. We reward high performance, and we do it thoughtfully.
• All voices are heard; we’re an inclusive culture where everyone feels like they belong.
• No hierarchies. No politics.
• We’re a successful and stable family-owned business, we pay well, we’re social, and we cook a killer BBQ.

Join the force for good and become a part of Accredited Restorations’ mission to help communities in need.