Operations & Admin Leader – SME Logistics

Paragalli Haulage; Queanbeyan-Palerang; On-site; AUD 70,000 - 90,000; Full time

Job summary

Paragalli Haulage is seeking an experienced Office Manager / Administrator to oversee day-to-day administration and office operations across the Canberra/Queanbeyan region. The role focuses on improving systems, workflows and accountability to support a growing SME.

Reporting to senior management, you will coordinate staff, customer enquiries, and operations paperwork while contributing to finance, HR and compliance processes.

Qualifications

• Minimum of 5–7 years of office management or senior administration experience in SME environments.
• Hands-on professional who improves systems and processes.
• Proven track record in developing and implementing business systems and reporting.

Responsibilities

• Oversee daily office operations and administration functions
• Manage customer enquiries, bookings and operational paperwork
• Support and coordinate office staff and administration workflows
• Assist with accounts payable and receivable functions
• Bank feeds, reconciliations and payment processing
• Prepare invoices, purchase orders and general accounts administration
• Assist with HR administration and people management processes
• Maintain company records, compliance documentation and filing systems
• Coordinate operational communication between drivers and management
• Improve electronic invoicing and business administration systems
• Develop and implement business systems, processes and reporting structures
• Drive accountability, workflow visibility and operational efficiencies
• Support Chain of Responsibility and compliance documentation processes
• Assist management with planning, coordination and continuous improvement initiatives

Skills

Office management

People management

Organisational skills

Stakeholder management

Tools

MYOB

Xero

Job description

Paragalli Haulage is seeking an experienced Office Manager / Administrator to oversee day-to-day administration and office operations across the Canberra/Queanbeyan region. The role focuses on improving systems, workflows and accountability to support a growing SME.

Reporting to senior management, you will coordinate staff, customer enquiries, and operations paperwork while contributing to finance, HR and compliance processes.