Operations & Admin Assistant (Chinese Speaking)

Redback Group; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Friendly and collaborative environment

Job summary

Redback Technologies, founded in 2015 and based in Brisbane, delivers advanced solar solutions for residential users. We are a dynamic and fast-growing solar and battery retailer on a mission to empower Australian households to reduce energy costs and embrace clean, sustainable power.

With premium products, expert support, and a streamlined sales process, we make the switch to solar simple, affordable and rewarding, and support for Australia's renewable energy goals.

Qualifications

• Diploma or Bachelor’s degree in business, administration, human resources or related field.
• Minimum 3 years' experience in operations, administration, HR support, or office coordination.
• Strong organisational skills and attention to detail.
• Proficient in Microsoft Office suite.

Responsibilities

• Assist the Operations team with day-to-day activities to ensure smooth operations.
• Coordinate and schedule installations with Sales, Customer Service and installation teams.
• Manage Work Order (WO) process to support the After-Sales team.
• Prepare and generate purchase orders (POs) in Xero.
• Maintain sales and installation databases for accurate order tracking.
• Provide basic HR support including recruitment coordination, onboarding and offboarding.
• Maintain employee records, attendance, leave tracking and HR documentation.
• Arrange travel bookings and related logistics.

Skills

Organisational skills

Microsoft Office

Communication skills

Confidentiality

Independent worker

Education

Business/Administration/HR degree

Tools

Xero

Job description

We are seeking a proactive, detail-oriented and result-driven Operations & Admin Assistant to support our operations, administration and basic HR activities. This role is ideal for someone who is highly organised, reliable, and comfortable managing a diverse range of tasks. You will contribute to the smooth running of business by coordinating operational processes, handling administrative duties, and providing HR support as required.

Key Responsibilities

• Assist the Operations team with day-to-day business activities to ensure smooth and efficient operational management
• Follow directions of the COO and carry out assigned tasks accurately to support the team's objectives
• Coordinate and schedule solar and battery installation in collaboration with Sales, Customer Service, and installation teams. Ensure job readiness by confirming installation schedules and customer site requirements
• Manage and coordinate the Work Order (WO) process to support the After-Sales team in delivering efficient and effective customer service
• Assist with the preparation and generation of purchase orders (POs) in Xero
• Maintain and update sales and installation databases to ensure accurate tracking of orders, installations, and payments, supporting a smooth end-to-end workflow from sale to completion
• Assist Administration team with various administrative functions and facilitate effective communication across different teams
• Provide basic HR support including recruitment coordination, interview scheduling, reference check, onboarding, and offboarding
• Maintain employee records, attendance, leave tracking, and HR documentation
• Arrange travel bookings, accommodation, and assist in logistics when required

About You

• Diploma or Bachelor's degree in business, administration, human resources or related field
• Minimum 3 years' experience in operations, administration, human resources support, or office coordination
• Strong organisational skills and attention to detail
• Proficient in Microsoft office suite
• Excellent communication and interpersonal skills
• Ability to manage confidential information with professionalism
• Fast learner, proactive, and able to work independently

What We Offer

• Competitive market-based salary
• Opportunities for career growth and professional development
• Friendly and collaborative work environment
• Exposure to operational and administrative functions in a growing company

About Us

Redback Technologies, founded in 2015 and based in Brisbane, delivers advanced solar solutions for residential users. We are a dynamic and fast-growing solar and battery retailer on a mission to empower Australian households to reduce energy costs and embrace clean, sustainable power. With premium products, expert support, and a streamlined sales process, we make the switch to solar simple, affordable and rewarding, and support for Australia's renewable energy goals.