Onsite Scheduler & Dispatcher — Strata & Real Estate Plumbing

Level Group Australia Pty Ltd.; Sydney; Hybrid; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Competitive pay + super

Onsite parking

Long-established business

Supportive leadership team with 50+ yr

Job summary

Howard Plumbing in Banksmeadow is seeking an experienced Scheduler/Dispatcher to keep our team of plumbers moving across strata, real estate and residential jobs. You’ll coordinate multiple crews, book access with owners and managers, and manage urgent work without derailing the day.

Based in our Banksmeadow office, this full-time role runs Monday–Friday, 8:00 am–5:00 pm. You’ll work with a tight-knit team, enjoy onsite parking, and benefit from a long-standing business with 50+ years’ industry

Qualifications

• Experience scheduling/dispatch in a busy trades or service business.
• Basic plumbing knowledge and terminology helpful.
• Solid hands-on simPRO experience.
• Familiarity with strata and real estate processes: work orders, tenant access and approvals.
• Clear, friendly phone manner with owners, tenants and agents.
• Strong organisation and attention to detail.
• Calm head when multiple urgent jobs land at once.

Responsibilities

• Schedule and dispatch jobs across the team in SimPRO, ensuring efficient routing across the Banksmeadow patch.
• Book access with owners, tenants and property managers and keep strata managers/homeowners updated.
• Slot urgent and emergency work without disrupting the day’s plan.
• Handle calls and emails promptly and professionally.
• Work closely with plumbers to cut travel time and improve daily productivity.
• Prepare and submit client reports, service records, and other supporting documentation.
• Assist with invoicing, purchase orders, and cost tracking.

Skills

Scheduling experience

SimPRO

Trades knowledge

Strata & real estate processes

Phone manner

Organisation

Calm under pressure

Tools

simPRO

Job description

Howard Plumbing in Banksmeadow is seeking an experienced Scheduler/Dispatcher to keep our team of plumbers moving across strata, real estate and residential jobs. You’ll coordinate multiple crews, book access with owners and managers, and manage urgent work without derailing the day.

Based in our Banksmeadow office, this full-time role runs Monday–Friday, 8:00 am–5:00 pm. You’ll work with a tight-knit team, enjoy onsite parking, and benefit from a long-standing business with 50+ years’ industry