Onsite IT Technician (FIFO) – Windows, 365, Hyper-V/VMware

Mineral Resources Limited; Onslow; On-site; AUD 90,000 - 125,000; Full time

Job summary

Mineral Resources Limited is seeking a DTS Site Technician to deliver high‑quality onsite IT support at our Onslow site, reporting to the Superintendent – IT Infrastructure. The role operates on an 8D6X roster, flying from Perth, and focuses on strong customer service and timely issue resolution.

You will handle Windows desktop support, Office 365, networking, Exchange/AD/Azure, and virtualization. This hands‑on position requires troubleshooting, collaboration, and effective communication with

Qualifications

• Relevant tertiary technology qualification or industry certifications
• Experience with Windows desktop environment and Office 365
• Knowledge of networking including switching, routing, firewalls and wireless
• Knowledge of MS Exchange, Active Directory, Office 365 and Azure
• Experience with virtualization such as Hyper‑V or VMware
• Experience with incident/problem/change management (ServiceNow)
• Strong customer service skills
• Strong time management and organisational skills

Responsibilities

• Provide onsite technical support to end users across regional locations
• Deliver troubleshooting and problem‑solving for Windows desktop and Office 365
• Work with networking technologies including switching, routing, firewalls and wireless
• Apply knowledge of MS Exchange, AD, Office 365 and Azure
• Assist with virtualization systems such as Hyper‑V and VMware
• Manage incidents, requests, and problem resolution in ServiceNow
• Support the implementation and rollout of IT projects onsite
• Deliver professional and timely customer service with clear communication
• Build and maintain relationships with end users
• Collaborate within the IT support team to resolve issues or deploy equipment remotely

Skills

Customer service

Troubleshooting

Problem solving

Time management

Communication

Education

Relevant tertiary technology qualification or industry certifications

Tools

Hyper-V

VMware

ServiceNow

Azure

Office 365

Windows Desktop Environment

Networking (switching/routing/firewalls/wireless)

MS Exchange/Active Directory

Job description

Mineral Resources Limited is seeking a DTS Site Technician to deliver high‑quality onsite IT support at our Onslow site, reporting to the Superintendent – IT Infrastructure. The role operates on an 8D6X roster, flying from Perth, and focuses on strong customer service and timely issue resolution.

You will handle Windows desktop support, Office 365, networking, Exchange/AD/Azure, and virtualization. This hands‑on position requires troubleshooting, collaboration, and effective communication with