Onsite IT Support Analyst - Sydney CBD (6-Month Contract)

Randstad Digital; Sydney; On-site; AUD 65,000 - 76,000; Full time

Job summary

Randstad Digital is seeking an IT Support Analyst for a 6-month contract in Sydney CBD, onsite five days a week. The role focuses on L1/L2 desktop support, incident handling, and end-to-end service delivery across hardware and cloud environments.

Strong experience with M365, Intune, Entra ID and Active Directory is essential, along with excellent face-to-face communication and documentation skills. Australian Citizenship or permanent residency is mandatory.

Qualifications

• Proven experience in a Level 1 / Level 2 IT Support role.
• Strong hands-on experience across M365, Intune, Entra ID, and Active Directory.
• Excellent face-to-face communication, customer service, and documentation skills.
• Ability to work 5 days onsite in Sydney CBD.
• Australian Citizenship or Permanent Residency is mandatory.

Responsibilities

• Manage L1/L2 desktop support incidents and service requests end-to-end.
• Provide face-to-face IT support to Sydney CBD staff and maintain hardware and cloud systems.

Skills

Microsoft 365

Intune

Entra ID

Active Directory

Windows OS

Hardware Support

Job description

Randstad Digital is seeking an IT Support Analyst for a 6-month contract in Sydney CBD, onsite five days a week. The role focuses on L1/L2 desktop support, incident handling, and end-to-end service delivery across hardware and cloud environments.

Strong experience with M365, Intune, Entra ID and Active Directory is essential, along with excellent face-to-face communication and documentation skills. Australian Citizenship or permanent residency is mandatory.