Onsite IT Concierge Engineer - Entry-Level Support

Peoplebank; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Peoplebank is seeking an IT Concierge Support Engineer (Onsite) in Sydney to deliver hands-on IT support across Windows and Apple environments with a friendly, customer-focused approach.

This is an urgent 8-12 month contract, with options for full-time (5 days) or part-time (3 days), and an immediate start for the right candidate. Australian citizenship is required and the role is 100% onsite at the Sydney site.

Qualifications

• Entry-level role with up to 4 years IT support experience.
• Strong customer service and communication skills.
• Solid troubleshooting across Windows and Apple environments.
• Graduates or early-career professionals with IT degree.

Responsibilities

• Provide onsite IT support to users at the client site.
• Troubleshoot hardware and software issues across Windows and Mac environments.
• Deliver friendly, customer-focused service and guidance.
• Assist users with Microsoft and Apple technologies.
• Build knowledge of new technologies to stay current.

Skills

Windows support

Mac support

Apple technologies

Customer service

Onsite IT support

Troubleshooting

Education

IT degree or related

Tools

Microsoft Windows

macOS

Apple hardware

Job description

Peoplebank is seeking an IT Concierge Support Engineer (Onsite) in Sydney to deliver hands-on IT support across Windows and Apple environments with a friendly, customer-focused approach.

This is an urgent 8-12 month contract, with options for full-time (5 days) or part-time (3 days), and an immediate start for the right candidate. Australian citizenship is required and the role is 100% onsite at the Sydney site.