Onsite Help Desk Support - Rotating Shifts, Immediate Start

Peoplebank; Cockburn; On-site; AUD 48,000 - 58,000; Full time

Job summary

Peoplebank is seeking a motivated Help Desk Support professional to provide Level 1 IT support in a Microsoft environment for a major distribution company. This urgent five-week contract is fully onsite in the Atwell area, WA, with rotating day, night and weekend shifts.

You must reside within 20-30 minutes of Atwell and be ready to start immediately. The role covers basic troubleshooting, stock control, and day-to-day IT operations as part of a collaborative onsite team.

Qualifications

• 6-12+ months experience in a Level 1 IT Help Desk/Desktop Support or similar role.
• Solid IT support and troubleshooting skills (Level 1).
• Ability to work 100% onsite with rotating day, night, and weekend shifts for the contract duration.
• Strong communication and customer service skills with a proactive attitude.
• Must live within close proximity to the site and have access to reliable personal transport.
• IT-related qualification (degree or currently studying) is a plus.

Responsibilities

• Provide basic IT helpdesk support, including troubleshooting and resolving technical issues.
• Support and maintain cabling organisation to ensure a clean and efficient work environment
• Assist with stock control, inventory counts, and audit support activities
• Document issues, solutions, and support activities accurately for future reference
• Work collaboratively with the team to support day-to-day IT operations in a Microsoft environment

Skills

Level 1 Help Desk

Troubleshooting

Microsoft Environment

Customer Service

Onsite Support

Reliable Transport

Education

IT qualification (degree/ongoing)

Job description

Peoplebank is seeking a motivated Help Desk Support professional to provide Level 1 IT support in a Microsoft environment for a major distribution company. This urgent five-week contract is fully onsite in the Atwell area, WA, with rotating day, night and weekend shifts.

You must reside within 20-30 minutes of Atwell and be ready to start immediately. The role covers basic troubleshooting, stock control, and day-to-day IT operations as part of a collaborative onsite team.