Online Sales Consultant - Customer Experience

Inchcape Motors Finland Oy; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Inchcape Motors Finland Oy is seeking an Online Sales Consultant to join our Greystanes-based Business Development Centre. You will handle inbound/outbound enquiries, qualify leads and book appointments, guiding customers from initial enquiry to sale across phone, web and chat.

The role requires at least 12 months in customer experience or sales, strong communication, CRM experience (Salesforce), and comfort across multiple digital platforms.

Qualifications

• 12+ months in customer experience or sales.
• Experience using Salesforce CRM.
• Comfort across multiple digital platforms (phone, web, chat).

Responsibilities

• Handle inbound and outbound enquiries and qualify leads.
• Book appointments and guide customers from enquiry to sale across phone, web and chat.

Skills

Excellent communication

CRM experience (Salesforce)

Digital platform proficiency

Tools

Salesforce

Job description

Inchcape is seeking an Online Sales Consultant to join our Greystanes-based Business Development Centre. You will handle inbound/outbound enquiries, qualify leads and book appointments, guiding customers from initial enquiry to sale across phone, web and chat.

The role requires at least 12 months in customer experience or sales, strong communication, CRM experience (Salesforce), and comfort across multiple digital platforms.