Oncourse Operations Lead - Casual (Race Day)

Tabcorp Holdings Limited; Newcastle-Maitland; Presencial; AUD 39.000 - 48.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Time for moments that matter - 5 days?

18 weeks paid parental leave

Ticketing to major events

Wellbeing app access

Corporate discounts

Inclusive culture

Descripción de la vacante

Tabcorp Holdings Limited is seeking an Oncourse Casual Lead to be at the heart of the action on race days, delivering outstanding customer experiences and supporting smooth oncourse operations. You will lead casual team members, assist race day teams and ensure every customer enjoys a seamless TAB experience across Australia.

The role requires flexibility for 2 shifts per week, including weekdays, a strong focus on customer service, accuracy in cash handling and a collaborative approach to team

Formación

• Experience delivering outstanding customer service.
• Strong cash handling practices.
• Ability to learn new systems and processes.
• Excellent communication with customers, colleagues and stakeholders.
• Calm, solutions-focused in dynamic environments.

Responsabilidades

• Drive accurate and efficient processing of customer betting transactions.
• Support cash management, float allocation and financial reconciliations.
• Coordinate oncourse equipment readiness and operational requirements.
• Provide product information, promotions and customer support confidently.
• Ensure compliance requirements are followed across all race day activities.

Conocimientos

Customer Service

Cash Handling

Attention to detail

System Learning

Communication

Teamwork

Descripción del empleo

Tabcorp Holdings Limited is seeking an Oncourse Casual Lead to be at the heart of the action on race days, delivering outstanding customer experiences and supporting smooth oncourse operations. You will lead casual team members, assist race day teams and ensure every customer enjoys a seamless TAB experience across Australia.

The role requires flexibility for 2 shifts per week, including weekdays, a strong focus on customer service, accuracy in cash handling and a collaborative approach to team