On-Site Receptionist & Admin Assistant — Customer-Focused

Benara; City Of Wanneroo; On-site; AUD 50,000 - 60,000; Full time

Job summary

Benara Nurseries is seeking a highly organised Receptionist/Administration Assistant to deliver exceptional customer service and provide administrative support on-site at Carabooda, WA. This full-time permanent role runs Monday to Friday, 8:00am–4:30pm, with occasional after-hours invoice processing.

You will be the primary point of contact for customers and visitors, manage calls, assist with boardroom bookings, mail, and data entry using Word, Excel and Outlook, contributing to efficient

Qualifications

• Demonstrated experience in customer service and reception skills.
• Knowledge and experience of Microsoft Office applications (Word, Excel, Outlook).
• Excellent written communication skills.
• Exceptional organisational skills with an ability to manage competing priorities.

Responsibilities

• Act as the primary point of contact for Benara Nurseries customers and visitors, delivering excellent customer service both over the phone and in person.
• Screen and direct incoming calls efficiently.
• Assist with boardroom bookings and meeting coordination.
• Respond to requests and queries in a timely and professional manner.
• Prepare and distribute correspondence, including memos, letters, and forms.
• Manage incoming and outgoing mail, including coordinating deliveries and couriers.
• Provide administrative assistance to the HR and WHS Manager.
• Data entry for orders, invoices and other documents. (After hours order processing support)
• Prepare, sort and export data to order forms and stock lists.
• Provide general administrative support using Microsoft Word, Excel, and Outlook.
• Carry out other reasonable duties as required by management.

Skills

Customer service

Reception skills

Written communication

Organisational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benara Nurseries is seeking a highly organised Receptionist/Administration Assistant to deliver exceptional customer service and provide administrative support on-site at Carabooda, WA. This full-time permanent role runs Monday to Friday, 8:00am–4:30pm, with occasional after-hours invoice processing.

You will be the primary point of contact for customers and visitors, manage calls, assist with boardroom bookings, mail, and data entry using Word, Excel and Outlook, contributing to efficient