Receptionist / Administration Assistant

Benara; City Of Wanneroo; Sur place; AUD 50 000 - 60 000; Plein temps

Résumé du poste

Benara Nurseries is seeking a highly organised Receptionist/Administration Assistant to deliver exceptional customer service and provide administrative support on-site at Carabooda, WA. This full-time permanent role runs Monday to Friday, 8:00am–4:30pm, with occasional after-hours invoice processing.

You will be the primary point of contact for customers and visitors, manage calls, assist with boardroom bookings, mail, and data entry using Word, Excel and Outlook, contributing to efficient

Qualifications

• Demonstrated experience in customer service and reception skills.
• Knowledge and experience of Microsoft Office applications (Word, Excel, Outlook).
• Excellent written communication skills.
• Exceptional organisational skills with an ability to manage competing priorities.

Responsabilités

• Act as the primary point of contact for Benara Nurseries customers and visitors, delivering excellent customer service both over the phone and in person.
• Screen and direct incoming calls efficiently.
• Assist with boardroom bookings and meeting coordination.
• Respond to requests and queries in a timely and professional manner.
• Prepare and distribute correspondence, including memos, letters, and forms.
• Manage incoming and outgoing mail, including coordinating deliveries and couriers.
• Provide administrative assistance to the HR and WHS Manager.
• Data entry for orders, invoices and other documents. (After hours order processing support)
• Prepare, sort and export data to order forms and stock lists.
• Provide general administrative support using Microsoft Word, Excel, and Outlook.
• Carry out other reasonable duties as required by management.

Connaissances

Customer service

Reception skills

Written communication

Organisational skills

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

Job Description

Receptionist / Administration Assistant

Join our team at Benara Nurseries

Benara Nurseries are seeking a highly organised and proactive Receptionist to deliver exceptional customer service and provide administrative support to our business. This role is ideal for someone who thrives in a fast-paced environment, enjoys creating structure and improving efficiency, and is eager to contribute to the success of one of Western Australia’s leading horticultural businesses.

CORE VALUES

• Commitment – Dedicated to quality and excellence
• Culture – Stronger together, season after season
• Motivation – Driven by people, powered by possibilities
• Passion – Doing what we love, every day
• Respect – Valuing every hand that helps us grow

ABOUT US

Benara Nurseries is one of Australia’s largest wholesale production nurseries, located on a 147-hectare site in Western Australia. Established in 1963, we are a family-owned company, now with four generations actively involved in the nursery. Combined, the owners have over 300 years of experience in producing plants for the horticultural industry.

We supply premium-quality plants to landscapers, retailers, developers, and local government. Our success is built on strong values, dedicated people, and our commitment to excellence in plant production.

ABOUT THE ROLE

This position is offered on a Full-Time Permanent basis, working Monday to Friday. Working hours will be 8:00am to 4.30pm.

There is also a requirement for the holder of this position to have the flexibility with their working hours. On occasion, you may be required to process invoices, which are processed after 4:30pm.

Our Receptionist/Office Administrator role is based on site at our Head Office in Carabooda.

Key Responsibilities in this role will include:

• Act as the primary point of contact for Benara Nurseries customers and visitors, delivering excellent customer service both over the phone and in person.
• Screen and direct incoming calls efficiently.
• Assist with boardroom bookings and meeting coordination.
• Respond to requests and queries in a timely and professional manner.
• Prepare and distribute correspondence, including memos, letters, and forms.
• Manage incoming and outgoing mail, including coordinating deliveries and couriers.
• Provide administrative assistance to the HR and WHS Manager.
• Data entry for orders, invoices and other documents. (After hours order processing support)
• Prepare, sort and export data to order forms and stock lists.
• Provide general administrative support using Microsoft Word, Excel, and Outlook.
• Carry out other reasonable duties as required by management.

Skills and Experience

Essential:

• Demonstrated experience in customer service and reception skills.
• Knowledge and experience of Microsoft Office applications (Word, Excel, Outlook).
• Excellent written communication skills.
• Exceptional organisational skills with an ability to manage competing priorities.

Desirable:

• Experience in the horticulture, agricultural, manufacturing, or operational sector.

APPLICATION REQUIREMENTS

Benara Nurseries is an Equal Opportunity Employer, and we encourage Aboriginal and Torres Strait Islander peoples to apply for this role.

Please note: We will consider all applications, and only successful candidates will be contacted.