Receptionist / Administration Assistant

Benara Nurseries; City Of Wanneroo; On-site; AUD 40,000 - 50,000; Full time

Job summary

Benara Nurseries is seeking a highly organised Receptionist to deliver exceptional customer service and provide administrative support at our Head Office in Carabooda, WA. This Full-Time Permanent role operates Monday to Friday, 8:00am–4:30pm, with occasional after-hours invoice processing.

You will be the first point of contact for customers and visitors, assist with meetings, mail, and data entry, and support HR/WHS administration in a fast-paced horticultural business.

Qualifications

• Demonstrated experience in customer service and reception skills.
• Knowledge and experience of Microsoft Office applications (Word, Excel, Outlook).
• Exceptional organisational skills with an ability to manage competing priorities.
• Experience in the horticulture, agricultural, manufacturing, or operational sector.

Responsibilities

• Act as the primary point of contact for customers and visitors, delivering excellent service.
• Screen and direct incoming calls efficiently.
• Assist with boardroom bookings and meeting coordination.
• Respond to requests and queries in a timely and professional manner.
• Prepare and distribute correspondence, including memos, letters, and forms.
• Manage incoming and outgoing mail, including couriers.
• Provide administrative assistance to HR and WHS Manager.
• Data entry for orders, invoices and other documents; after-hours order processing support.

Skills

Customer service

Reception skills

Organisational skills

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Full-time Permanent Entry Level

Posted 01 Oct 2026

Description

Benara Nurseries are seeking a highly organised and proactive Receptionist to deliver exceptional customer service and provide administrative support to our business. This role is ideal for someone who thrives in a fast-paced environment, enjoys creating structure and improving efficiency, and is eager to contribute to the success of one of Western Australia’s leading horticultural businesses.

CORE VALUES

Our five core values define our culture and guide how we work together. If they align with what you’re looking for, we’d love to see your application.

• Commitment - Dedicated to quality and excellence
• Motivation - Driven by people, powered by possibilities
• Passion - Doing what we love, every day
• Respect - Valuing every hand that helps us grow

ABOUT US

Benara Nurseries is one of Australia’s largest wholesale production nurseries, located on a 147-hectare site in Western Australia. Established in 1963, we are a family-owned company, now with four generations actively involved in the nursery. Combined, the owners have over 300 years of experience in producing plants for the horticultural industry.

We supply premium-quality plants to landscapers, retailers, developers, and local government. Our success is built on strong values, dedicated people, and our commitment to excellence in plant production.

ABOUT THE ROLE

This position is offered on a Full-Time Permanent basis, working Monday to Friday. Working hours will be 8:00am to 4.30pm.

There is also a requirement for the holder of this position to have the flexibility with their working hours. On occasion, you may be required to process invoices, which are processed after 4:30pm.

Our Receptionist/Office Administrator role is based on site at our Head Office in Carabooda.

Key Responsibilities in this role will include:

• Act as the primary point of contact for Benara Nurseries customers and visitors, delivering excellent customer service both over the phone and in person.
• Screen and direct incoming calls efficiently.
• Assist with boardroom bookings and meeting coordination.
• Respond to requests and queries in a timely and professional manner.
• Prepare and distribute correspondence, including memos, letters, and forms.
• Manage incoming and outgoing mail, including coordinating deliveries and couriers.
• Provide administrative assistance to the HR and WHS Manager.
• Data entry for orders, invoices and other documents.(After hours order processing support)
• Prepare, sort and export data to order forms and stock lists.
• Provide general administrative support using Microsoft Word, Excel, and Outlook.
• Carry out other reasonable duties as required by management.

Skills and Experience

• Demonstrated experience in customer service and reception skills.
• Knowledge and experience of Microsoft Office applications (Word, Excel, Outlook).
• Exceptional organisational skills with an ability to manage competing priorities.
• Experience in the horticulture, agricultural, manufacturing, or operational sector.

APPLICATION REQUIREMENTS

Benara Nurseries is an Equal Opportunity Employer, and we encourage Aboriginal and Torres Strait Islander peoples to apply for this role.

Company Overview

When you join Benara Nurseries, you join an extended greenlife family. Our people are just as diverse as our plants, and we welcome job applications from those of all ages, abilities and experience. If you love flora, want to offer high quality locally grown products, have a passion for contributing to greening our communities, and appreciate a family-owned and operated Western Australian business… it means you are ready to join us!