On-Site IT Support Technician — School Tech Growth

JTC Technology Pty; Sydney; On-site; AUD 50,000 - 70,000; Part time

Benefits offered by this job

Onboarding training

Quarterly training and development

Team social events

Internal progression opportunities

Hands-on experience with technologies

Job summary

JTC Technology is seeking a casual, on-site IT Support Technician to assist our school clients across Sydney. The role offers part-time or full-time availability, with travel within Greater Sydney for training and events.

You will provide day-to-day IT support for teachers, students and staff, keep systems documented, and help maintain school technology. Training is provided, with potential progression to a permanent role.

Qualifications

• Entry level IT role for candidates with baseline IT knowledge and eagerness to learn.
• Willingness to obtain NSW Working with Children Check and National Police Check.
• Possession of a NSW driver’s license and access to a car is required or willing to obtain.

Responsibilities

• Provide excellent customer service to staff and students as first point of contact for IT inquiries.
• Manage and action IT support requests logged through a ticketing system.
• Identify opportunities to improve the school's technology and processes.
• Maintain on-site IT systems and documentation.

Skills

Customer service

IT support

Problem solving

Communication

Education

Currently studying / Recent graduate

Tools

Ticketing system

Job description

JTC Technology is seeking a casual, on-site IT Support Technician to assist our school clients across Sydney. The role offers part-time or full-time availability, with travel within Greater Sydney for training and events.

You will provide day-to-day IT support for teachers, students and staff, keep systems documented, and help maintain school technology. Training is provided, with potential progression to a permanent role.