On-Site Energy Storage Support Engineer

AlphaESS Australia; City of Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

Alpha ESS Australia, a leader in energy storage solutions, seeks a recent electrical/renewable graduate for on-site technical support in Melbourne. You will install and commission ESS systems, train customers, and gather feedback to help product improvements.

You will diagnose faults, prepare service reports, and maintain strong customer relationships while adhering to relevant Australian codes and safety standards.

Qualifications

• Recent graduates in electrical/renewable industries; PV/ESS experience highlighted.
• Experience in installation, commissioning and repair of electrical equipment.
• Familiar with Australian/international codes (AS/NZS 3000/3008/4777, IEC, UL).
• Strong English written and verbal communication; team-oriented; driver’s license preferred.

Responsibilities

• Install and commission energy storage systems on-site, follow standards, diagnose faults, record details.
• Train customers on storage system operation, maintenance, and troubleshooting.
• Gather feedback on product quality, performance, and new needs; report for improvements.
• Write service reports, organize equipment materials,Update as products change.
• Maintain customer relationships; visit customers, answer inquiries and protect company image.

Skills

PV/ESS knowledge

Electrical installation

Circuit analysis

English communication

Team player

Driver's license

Customer service

Education

Electrical Engineering degree

Job description

Alpha ESS Australia, a leader in energy storage solutions, seeks a recent electrical/renewable graduate for on-site technical support in Melbourne. You will install and commission ESS systems, train customers, and gather feedback to help product improvements.

You will diagnose faults, prepare service reports, and maintain strong customer relationships while adhering to relevant Australian codes and safety standards.