On-site Administration Manager: Growth Ops Lead

Fresh Boost Pty Ltd; Perth; On-site; AUD 70,000 - 90,000; Full time

Job summary

Fresh Boost Coffee Co on site in East Perth is seeking an Administration Manager to run day-to-day administration and client support. You’ll manage phones, emails, orders, supplier deadlines and keep our ERP records accurate using Odoo.

You’ll have 5+ years in administration or office management, experience in founder-led or fast-growing businesses, and strong attention to detail. Excellent communication and proactive problem-solving are essential.

Qualifications

• Minimum of 5 years in administration, office management or client support
• Experience in founder-led, small or fast-growing business is highly regarded
• Proficient with ERP/CRM systems (Odoo a big plus)
• Strong Outlook and computer skills, including cloud file management
• High attention to detail with experience in order processing and invoice reconciliation
• Ability to multi-task, prioritise and meet deadlines
• Proactive, solutions-focused mindset with clear written and verbal communication

Responsibilities

• Client communication and support: manage phones and Outlook inbox, answer queries on orders, equipment and servicing, route enquiries correctly
• Order processing: convert phone and email orders into accurate ERP records (Odoo)
• Client portal and records: maintain client contacts, site and location details
• New client onboarding: coordinate delivery, installation photos, site access and contacts
• Stock ordering: place weekly/fortnightly stock orders with suppliers and manage delivery steps
• Reconciliations: match supplier deliveries, returns and fuel accounts to invoices
• Accounts support: assist with invoice questions and late payments, file receipts
• Employee onboarding: set up new staff in systems, prepare contracts and arrange clearances
• Service provider management: coordinate waste, cleaning, uniforms, refrigerants and fuel cards
• Operations and sales support: support installations, portal access and leads
• Cloud folder management: keep admin records tidy and accessible

Skills

Administration

Office management

Customer support

ERP systems

Attention to detail

Communication

Tools

Odoo

Outlook

Cloud storage

Job description

Fresh Boost Coffee Co on site in East Perth is seeking an Administration Manager to run day-to-day administration and client support. You’ll manage phones, emails, orders, supplier deadlines and keep our ERP records accurate using Odoo.

You’ll have 5+ years in administration or office management, experience in founder-led or fast-growing businesses, and strong attention to detail. Excellent communication and proactive problem-solving are essential.