On-Campus Experience Host - Part-Time

Contour-Education; Melbourne; On-site; AUD 34,000 - 49,000; Part time

Benefits offered by this job

Wellbeing allowance

Employee Assistance Program (EAP)

Mentorship and training

Job summary

Contour Education is seeking a Campus Experience Coordinator at our Point Cook campus. This on-site, part-time role (under 38 hours/week) focuses on welcoming students and families, handling enquiries, and ensuring classrooms run smoothly.

You'll support class times, manage scheduling and admin tasks, and contribute to a friendly, efficient campus environment that helps students feel supported and inspired to learn.

Qualifications

• Previous experience in customer service, hospitality, retail, or call centres.
• Familiarity with the VCE system or having been a VCE graduate yourself.
• Currently studying or holding a degree in Commerce, Business, or related field.

Responsibilities

• Be the first point of contact for student and parent enquiries - in person, online, and over the phone.
• Greet and assist families on campus with warmth, professionalism, and care.
• Support students during class times and ensure their experience runs smoothly.
• Manage scheduling, rescheduling, invoicing, and general queries with accuracy.
• Keep campuses organised - from classrooms and reception to resources and stock levels.
• Handle daily admin tasks such as record-keeping, printing, and basic operational support.
• Troubleshoot minor issues and elevate where needed.
• Maintain tidy systems and accurate documentation.
• Share ideas to improve campus service and student experience.

Skills

Customer service experience

People-focused communication

Education

Commerce/Business degree

Job description

Contour Education is seeking a Campus Experience Coordinator at our Point Cook campus. This on-site, part-time role (under 38 hours/week) focuses on welcoming students and families, handling enquiries, and ensuring classrooms run smoothly.

You'll support class times, manage scheduling and admin tasks, and contribute to a friendly, efficient campus environment that helps students feel supported and inspired to learn.