Office Manager — Full-time, Permanent

Concept Kleen; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Concept Kleen is seeking an experienced Office Manager to run the day-to-day administration and support the directors and cleaning teams. You will organize administrative systems, allocate staff and resources, and ensure compliance with WHS and licensing requirements.

Responsibilities include managing quotes, invoicing, payroll and rostering, and coordinating with clients and advisers. A diploma or higher in business/management is preferred, with proficiency in accounting software and strong

Qualifications

• Diploma or higher in business/management/administration or 3 years' experience in office management.
• At least two years managing accounts, payroll and rostering for a service business.
• Proficient in Xero, MYOB or similar, and Microsoft Office.
• Strong written and spoken communication skills.
• Ability to supervise staff with minimal direction.
• Experience in cleaning/facilities/trades is an advantage but not required.

Responsibilities

• Plan and review the office's administrative services and set priorities and service standards.
• Allocate staff, office space and equipment across the administration and cleaning teams.
• Assign work to administrative staff and monitor their performance.
• Manage records, quotes, invoicing and accounts payable/receivable using accounting software.
• Coordinate with directors, clients and advisers to run office operations.
• Ensure office equipment, cleaning consumables and supplies are ordered and maintained.
• Ensure WHS compliance across office and cleaning operations.
• Coordinate personnel activities including hiring, onboarding, payroll, rosters, training and supervision.

Skills

Office management

Accounting software

Payroll

Staff supervision

Communication

MS Office

Education

Diploma or higher in business/management/administration

Tools

Xero

MYOB

Job description

Concept Kleen is a commercial cleaning business based in Bundoora, Victoria. We are looking for an experienced office manager to run the day-to-day administration of the business and support the directors and cleaning teams.

About the role

The Office Manager organises and controls the functions and resources of the office, including administrative systems and office personnel. Duties include:

• Planning and reviewing the office's administrative services and setting priorities and service standards for the business


• Allocating staff, office space and equipment across the administration and cleaning teams


• Assigning work to administrative staff and monitoring their work performance


• Managing the records and accounts of the office, including quoting, invoicing, accounts receivable and accounts payable using accounting software


• Liaising with the directors, clients and external advisers (accountant, insurer) to coordinate office business and resolve problems


• Ensuring office equipment, cleaning consumables and supplies are maintained and ordered


• Ensuring compliance with workplace health and safety regulations across the office and cleaning operations


• Ensuring the business's work complies with relevant government legislation, policies and procedures, including insurance and licensing requirements


• Coordinating personnel activities for all staff, including hiring, onboarding, performance management, payroll, rosters, training and supervision

Skills and experience required

• A diploma or higher qualification in business, management or administration, or at least three years of full-time experience in an office management or senior administration role in place of the qualification


• At least two years of experience managing accounts, payroll and rostering for a service business


• Proficiency in Xero, MYOB or similar accounting software, and Microsoft Office


• Strong written and spoken communication skills


• Ability to supervise staff and work without close direction


• Experience in the cleaning, facilities or trades services industry is an advantage but not required