Office Manager

Superior Rental; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

Superior Rental, a Melbourne-based vehicle rental company, is seeking an organised Office Manager to oversee daily administration, coordination, and team leadership.

You will implement office procedures, manage records and correspondence, liaise with customers and suppliers, and support budgeting and reporting to drive efficiency and growth.

Join a growing, customer‑focused team committed to reliable service and operational excellence in the automotive rental industry.

Qualifications

• Diploma or degree in business administration or related field.
• Minimum 1–2 years of experience in office management/administration.
• Strong organisational, planning and problem‑solving skills.
• Excellent communication and interpersonal skills; able to manage multiple priorities.
• Proficiency in Microsoft Office and standard business administration tools.

Responsibilities

• Oversee daily office operations to ensure efficient administrative processes.
• Develop, implement, and maintain office procedures and systems.
• Coordinate administrative activities supporting vehicle rental operations and fleet management.
• Manage office documents, rental agreements, customer records, and correspondence.
• Liaise with customers, suppliers, service providers, and internal teams.
• Supervise administrative staff and support recruitment and onboarding.
• Monitor resources, equipment, and operational requirements; assist budgeting and reporting.
• Ensure compliance with company policies and regulatory requirements.
• Review workflows and implement improvements to boost efficiency.

Skills

Office management

Leadership

Communication

MS Office

Education

Diploma/Advanced Diploma in Business Administration

Bachelor's degree in Business Administration or related field

Tools

MS Office Suite

Job description

Job Description:

Are you a highly organised and proactive Office Manager with strong administration, coordination, and leadership skills?

Superior Rental

is seeking a dedicated and experienced Office Manager to join our growing team. This is an excellent opportunity for a motivated professional to contribute to the smooth operation of a dynamic vehicle rental business while supporting administrative efficiency, operational coordination, and business growth.

About Us

Superior Rental is a Melbourne-based vehicle rental company located in Pakenham, Victoria, committed to providing reliable, affordable, and high-quality vehicle rental solutions with a strong focus on customer satisfaction, convenience, and professional service.

We specialise in short-term and long-term vehicle rentals, offering a diverse fleet of standard, premium, luxury, hybrid, petrol, and electric vehicles to accommodate different customer needs and travel requirements.

Our services include flexible rental arrangements, online vehicle bookings, vehicle pickup and delivery options, fleet maintenance coordination, and customer support, including access to 24/7 roadside assistance.

Our team works closely with customers, suppliers, service providers, and business partners to ensure rental operations run efficiently, vehicles are maintained to appropriate standards, and customers receive a reliable and convenient rental experience.

At Superior Rental, we pride ourselves on transparent communication, competitive pricing, operational efficiency, and professional service. We are committed to continuously improving our administrative systems, business processes, and customer experience.

By joining our team, you will become part of a supportive workplace that values professionalism, teamwork, accountability, continuous improvement, and service excellence.

Key Responsibilities

• Manage daily office operations to ensure efficient administrative and business processes.
• Develop, implement, and maintain office procedures, policies, and administrative systems.
• Coordinate administrative activities supporting vehicle rental operations and fleet management.
• Manage office documentation, rental agreements, customer records, and correspondence.
• Liaise with customers, suppliers, service providers, and internal team members.
• Supervise administrative staff, coordinate work schedules, and support recruitment and onboarding.
• Monitor office resources, equipment, supplies, and operational requirements.
• Assist management with budgeting, expenditure monitoring, and operational reporting.
• Ensure compliance with company policies, workplace requirements, and relevant regulations.
• Review administrative workflows and implement improvements to enhance operational efficiency.

Qualifications & Experience

• Diploma, Advanced Diploma, Bachelor's degree, or relevant qualification in Business Administration, Management, or a related field.
• Minimum 1-2 years of relevant experience in office management, administration, or a similar role.
• Previous experience in vehicle rental, automotive, transport, or related industries will be highly regarded.
• Strong organisational, leadership, planning, and problem-solving skills.
• Excellent communication and interpersonal skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite and general business administration systems.
• Ability to work independently, supervise administrative activities, and maintain accurate business records.

Join Superior Rental and become part of a dedicated team committed to delivering reliable vehicle rental solutions, efficient business operations, professional customer service, and excellence within the automotive rental industry.

Note: Only shortlisted candidates will be contacted.