Office Manager

Placed Australia; City of Melbourne; Presencial; AUD 75.000 - 85.000; Jornada completa

Descripción de la vacante

Placed Australia in Moorabbin, Victoria is seeking a full-time Office Manager to oversee daily office operations, coordinate administrative and support functions, and assist management in a fast-paced ecommerce and product distribution environment.

The role requires a highly organized professional with strong communication and problem-solving skills, capable of handling multiple priorities and driving efficiency across administration, warehousing, and customer service.

Formación

• Diploma in Business Administration or related field required.
• At least 3 years of relevant work experience.
• Strong organisational and time-management skills in a fast-paced ecommerce environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, CRMs, inventory and accounting software.

Responsabilidades

• Oversee day-to-day office operations across administration, customer service, warehousing and management functions.
• Develop and improve administrative systems to support ecommerce and distribution operations.
• Coordinate resources, supplies and business systems to support staff and daily operations.
• Maintain accurate records, document control, and clear internal communications.
• Manage tasks for administrative staff and ensure service standards are met.
• Support recruitment, onboarding, payroll, leave records and workplace policies.
• Coordinate internal schedules, meetings, deliveries and priorities.
• Provide admin support for online sales, orders, returns and promotions.
• Liaise with management, warehouse, suppliers and service providers to resolve operational issues.
• Oversee procurement and stock replenishment; manage supplier invoices and POs.

Conocimientos

Organisation

Communication

Office software

E-commerce platforms

CRM systems

Educación

Diploma in Business Administration

Office Management diploma/related field

Herramientas

Microsoft Office

CRM systems

Inventory systems

Accounting software

E-commerce platforms

Descripción del empleo

Job Type: Permanent position | Full time position

Job Description

Placed.au is looking for a full-time Office Manager for our client in Moorabbin, Victoria. The successful candidate will be responsible for overseeing day-to-day office operations, coordinating administrative and support functions, supporting management, and ensuring efficient workflows across the business. The role requires a highly organised professional with strong communication, problem-solving, and administrative skills who can effectively manage multiple priorities in a fast-paced e-commerce and product distribution environment.

• Manage and oversee the day-to-day operations of the office, ensuring efficient workflows across administration, customer service, warehousing, fulfilment, and management functions.
• Develop, implement, and continuously improve administrative systems, procedures, and processes that support e-commerce and product distribution operations.
• Coordinate office resources, equipment, supplies, and business systems to ensure staff are appropriately supported and daily operations run efficiently.
• Maintain accurate administrative records, document control systems, and clear internal communication processes across the business.
• Allocate and oversee tasks for administrative and support staff, monitor work quality, and ensure company procedures and service standards are consistently met.
• Support senior management with recruitment coordination, employee onboarding, payroll administration, leave records, and communication of workplace policies.
• Coordinate internal schedules, management meetings, staff activities, deliveries, and operational priorities.
• Provide administrative support for online sales, customer enquiries, order processing, returns, promotions, and other business initiatives.
• Liaise with management, warehouse and fulfilment staff, suppliers, freight providers, contractors, and other service providers to support timely order fulfilment and resolve operational issues.
• Coordinate procurement of office and operational supplies, assist with inventory records, and support timely stock replenishment.
• Oversee administrative financial processes including supplier invoices, purchase orders, customer refunds, and office and operational expenses.
• Assist in preparing administrative and operational reports to support management decision-making, stock planning, and business performance monitoring.
• Provide executive support to the Co-Founders, including diary management, meeting coordination, travel arrangements, and confidential administrative assistance.
• Assist with business correspondence, supplier communications, reports, and other documents required for internal and external stakeholders.

Qualifications / Attributes

• Must hold a Relevant Diploma in Business Administration, Office Management, or a related field.
• Must have at least 3 years of relevant work experience.
• Strong organisational and time-management skills, with the ability to manage multiple priorities in a fast-paced e-commerce and distribution environment.
• Excellent written and verbal communication skills.
• Proficiency in office software and business systems, including Microsoft Office, e-commerce platforms, customer relationship management systems, inventory systems, or accounting software.
• High attention to detail, accuracy, and problem-solving ability.
• Ability to coordinate effectively with staff, customers, suppliers, and service providers.
• Experience in e-commerce, retail, warehousing, logistics, or product distribution is highly regarded.
• Strong work ethic and commitment to maintaining high operational and customer service standards.

Salary Range: $75,000 – $85,000 p.a. excluding superannuation.