Office Manager

Gathering Events; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary plus Superannuation

Professional development programs

Growth opportunities

Fun and engaging work environment

Job summary

Gathering Events seeks an energetic Office Manager to lead admin, payroll, recruitment and compliance from our Reservoir office. You’ll oversee daily operations, ensure records are up to date, and support the events team to deliver flawless experiences for top brands.

You will work closely with National Operations and drive process improvements, systems and SOP updates, while maintaining a safe, compliant workplace and coordinating with sales for onboarding and admin tasks.

Qualifications

• 3+ years experience in a similar office manager role.
• Experience in events or catering desirable.
• Working knowledge of Monday.com.
• Strong admin, compliance, record keeping and standards.
• Must have Australian Open Driver's Licence.

Responsibilities

• Run office end-to-end: supplies, equipment, documentation to support events.
• Check time sheets and assist with payroll.
• Recruit full-time staff: interviews and onboarding.
• Manage compliance: food licences, safety plans, equipment testing, vehicles, WorkCover and insurances.
• Maintain records for staff, government and clients.
• Update SOPs and standards; resolve issues.
• Support sales with onboarding, invoicing, and ad hoc tasks.
• Coordinate with teams on content, AI tools, website updates and process improvements.

Skills

Office management

Payroll processing

Recruitment

Compliance

Record keeping

Process improvement

Communication

Team leadership

Tools

Monday.com

Job description

Are you an energetic Office Manager passionate about leading from the front and ensuring our business and team have all the resources they need to deliver flawless event experiences to our clients?

Does a role filled with a vibrant team spirit, delicious challenges, and an array of prestigious brands ignite your enthusiasm? If your career was a cocktail, would it be a meticulously crafted mix of managing the day to day running of the office ensuring the team have everything they need for a successful event delivery, managing the team work flows, ensuing records are meticulously maintained and setting and upholding company wide standards? Stir things up with us at Gathering Events, where we’re serving up an opportunity that’s as delightful as our pop-up event carts!

We are on the lookout for a detail orientated Office Manager with a passion for organising all aspects of admin and resourcing to support the day-to-day operations from our Reservoir office base. You will have a love of systems, processes & procedures and managing the team and operations behind the scenes to ultimately ensure the exceptional delivery and execution of our activations and events. This role will work closely with and will report to our National Operations Manager.

Who We Are:

With clientele including Tommy Hilfiger, Louboutin, Gucci, and Spotify to name a few, we've mastered the recipe for creating branded experiences that leave a taste of wonder. From the buzz of coffee carts to the pop of popcorn machines, our team delivers events across Queensland, New South Wales, and Victoria, making every event an affair to remember.

About the Role: The Day to Day

• Office Management: Run our offices end to end, from supplies to equipment, so the events team can focus on delivering great events.
• Payroll: Check time sheets, allocate hours to each event and prepare fortnightly payroll.
• Recruitment & On-boarding: Recruit full-time team members, including running phone interviews and managing on-boarding.
• Compliance: Manage our food licences, food safety plans, electrical equipment (including test and tag), vehicles, Work Cover and business insurances in line with all government legislation and policy. Make sure the team follows our in-house work safe plans, and update them as required.
• File Management: Keep all company and staff records up to date so our team, local government and clients always have the information they need.
• Culture & Standards: Set, maintain and uphold our operational and service standards by managing and updating company-wide SOPs, and resolve issues as they arise.
• Sales Administration: Support the sales team with client on-boarding, debtor follow-up, entering and checking events, quoting and other ad hoc tasks.

Working closely with our sales and operations teams, you’ll also:

• Social Media: Source and gather regular content, and schedule posts.
• AI Search Optimisation: Create and publish content optimised for AI search.
• Website: Keep our website and package content fresh, current and accurate.
• Innovation: Help bring new services to life, from supplier research and process and system improvements through to national rollout.
• AI Systems & Processes: Work with our in-house AI Engineer to optimise and roll out AI initiatives across the business.

Growing With Us

As our business group expands, we’re looking for someone flexible, capable and proactive: someone who enjoys variety, takes ownership and puts their hand up for new projects as they come along.

Work Schedule:

• Generally Monday - Friday with some occasional requirement to be available on busy weekends as events require
• Ongoing training and professional development
• Note: This role requires driving and some Interstate Travel
• Our company culture is to work from the Office.

What We Are Looking For:

• Experience: 3+ years experience in a similar role. Events or catering knowledge is desirable as is a working knowledge of Monday.com
• Passion: A love for admin, compliance, record keeping, standards, systems and processes
• Communication Skills: Strong and effective communication abilities to liaise with team, management and government agencies. You will be required to have the difficult conversations with the team when required and facilitate the resolution of any issues or problems.
• Management & Financial Diligence: Balance the fine line between managing staffing levels, ensuring the team are trained and managing equipment and supplies within budget
• Team Player: An ability to lead, support, and inspire those around you.
• Attention to Detail: You are a stickler for setting and upholding standards, policies, procedures, rules and regulations and your record keeping skills are exemplary
• Reliability: Punctual and dependable with excellent time management and organization skills
• Prioritise: This is a fast moving environment with competing tasks to meet deadlines.
• Initiative: Ability to work independently , autonomously and to show initiative.
• Driver’s License: Must have a valid Australian Open Driver's License.

Perks and Benefits:

• A competitive salary package plus Superannuation
• A fun and engaging work environment – no two days are the same
• Professional Development Programs
• Opportunities for growth – as we expand, so could your career horizons