Events Operations Coordinator — B2B Exhibitions

Prime Creative Media - Publishing; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Prime Creative Media is seeking an enthusiastic Events Operations Administrator to join our Melbourne events team, supporting the delivery of industrial and coffee events.

You will coordinate B2B exhibitions from planning through to delivery, working with exhibitors, sponsors, attendees and internal teams to ensure a great experience. This hands-on role requires communication, organisation and a proactive approach.

Qualifications

• Experience in customer service, administration or another client-facing environment.
• Strong attention to detail and organisational ability.
• Willingness to learn and develop in events and operations.

Responsibilities

• Assist with the planning and delivery of B2B exhibitions from preparation through to event completion.
• Work closely with exhibitors and sponsors to coordinate requirements and deliverables.
• Act as a key point of contact for exhibitors and attendees, answering enquiries and helping resolve issues.
• Manage essential client documentation and ensure information is accurate, complete and up to date.
• Track exhibitor and sponsor fulfilment through systems including Salesforce and EventsAir.
• Coordinate information between clients, suppliers and internal teams.
• Support the preparation of event materials, schedules and operational documentation.
• Help troubleshoot issues in the lead-up to and during events.
• Collaborate with internal and external stakeholders to support seamless event delivery.
• Provide day-to-day administrative support to the wider events team.
• Take ownership of tasks and ensure deadlines and commitments are followed through.

Skills

Customer service

Administration

Communication

Organisational skills

Tools

Salesforce

EventsAir

Job description

Prime Creative Media is seeking an enthusiastic Events Operations Administrator to join our Melbourne events team, supporting the delivery of industrial and coffee events.

You will coordinate B2B exhibitions from planning through to delivery, working with exhibitors, sponsors, attendees and internal teams to ensure a great experience. This hands-on role requires communication, organisation and a proactive approach.