Operations Manager

Expertise Events Pty; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Expertise Events Pty is seeking a hands-on Operations Manager to oversee end-to-end event delivery, from planning through onsite execution and post-event wrap-up. You will lead Event Coordinators, manage budgets and timelines, and coordinate with venues, suppliers and internal teams to ensure smooth, high-quality events across Australia.

The role involves travel across Australia and on-site work in dynamic environments, capable of adapting to changing priorities while maintaining a high standard

Qualifications

• Degree in event management or related field preferred.

Responsibilities

• Lead end-to-end delivery of events from planning to onsite execution and wrap-up.
• Coordinate with venues, suppliers and internal teams to ensure timely, high-quality outcomes.
• Develop budgets, timelines and critical paths and monitor costs.
• Oversee all logistical aspects including signage, transport, equipment rental and contractor coordination.
• Manage on-site setups, bump-outs and inter-venue coordination during travel.
• Maintain relationships with contractors and vendors to secure quotes and services.
• Review post-event data and provide actionable recommendations for future events.

Job description

Expertise Eventsis the leading Australian, family owned and managed exhibition and event organiser renowned for hosting iconic and exciting events such asOz Comic-Conand a wide range of other high-quality industry gatherings that includes Craft & Quilt Fairs, the International Jewellery Fair and more.From pop culture conventions to business expos, our events cater to both niche and broad audiences, providing incredible opportunities for brands to engage with targeted customers.

About the role

We’re seeking a hands on Operations Manager to oversee the end-to-end delivery of our events while providing leadership and support to our Event Coordinators. From planning and logistics through to onsite execution and post event wrap up, you’ll play a key role in ensuring our events run smoothly, efficiently and to a high standard. You’ll work closely with internal teams, suppliers, venues and other external partners to coordinate event operations, manage budgets and timelines, and resolve challenges as they arise.

The role involves travel across Australia and physical, on-site event work in dynamic environments also forms part of the role.

Key responsibilities

• Lead the planning and seamless execution of assigned events, ensuring each is high-quality, timely, and cost-effective.
• Ensure all event elements are organized in advance to facilitate a smooth process for suppliers, clients, and internal teams.
• Develop and maintain detailed project timelines, budgets, and critical paths to ensure all events are completed on time and within budget.
• Oversee all logistical aspects of events, including signage, transportation, equipment rental, and contractor coordination.
• Prepare schedules, obtain quotes, and secure suppliers (e.g., cleaners, security, ticketing staff) while managing contracts and relationships with third-party vendors and contractors.
• Manage event floorplans, build plans, and content area drawings to ensure smooth event flow and functionality.
• Act as the primary liaison with contractors, vendors, and venues, maintaining clear communication to ensure the successful delivery of all event components.
• Manage on-site event setups and bump-outs, including occasional interstate travel (approximately 6-12 weeks per year).
• Oversee the design, production, and ordering of event signage to ensure a cohesive and professional look and feel throughout the event.
• Review post-event data and provide actionable recommendations for event enhancements and innovations.

Ideal Candidate

• Tertiary Qualifications in Event Management or a related discipline
• Minimum 5 years experience in a similar position, ideally with a strong understanding of event management
• Experience in event or hospitality industry (desirable)
• Strong prioritisation and time management skills and ability to succeed in complex and changing environments
• Strong organisational skills
• Excellent interpersonal and stakeholder management skills
• Proficiency in full MS Office Suite
• Strong communication skills and an ability to work with other team members successfully to achieve great results
• High level attention to detail, ability to problem solve, self lead and manage

Why Join Us?

• Collaborative Culture:Be part of a supportive, non-political team where we value trust, enthusiasm, and accountability.
• Growth Opportunity:Play a key role in growing our event-based business and take ownership of your client relationships and sales pipeline.
• Competitive salary:Salary based on experience.