Office Manager

Monjay Mezza; Melbourne; On-site; AUD 72,000 - 98,000; Full time

Job summary

MonJay Mezza is seeking an experienced Office Manager to lead daily office operations in a busy hospitality business. The role focuses on coordinating administrative and financial functions, supporting staff and management, and ensuring efficient service delivery across the organization.

The ideal candidate will have hands-on experience in office management, administration, finance coordination, staff supervision, and strong liaison with suppliers and stakeholders.

Qualifications

• At least 3 years of experience in office management, business administration or closely related roles.
• Experience in managing administrative workflows, filings and records.
• Experience with invoices, purchase orders, accounts administration and financial documentation.
• Ability to supervise or coordinate staff and allocate tasks.
• Strong customer service, supplier management and stakeholder communication.
• Ability to prepare reports and support management with planning and decision making.
• Strong organisation and ability to manage competing priorities in a busy workplace.

Responsibilities

• Manage day-to-day office operations and coordinate administrative workflows.
• Coordinate communication between management, staff, suppliers, customers and external stakeholders.
• Process and monitor orders, invoices, purchase orders and delivery schedules.
• Prepare operational, sales, financial and management reports.
• Maintain accurate office records, filing systems and databases.
• Support accounts payable/receivable, payroll administration and basic financial reporting.
• Manage inventory controls, procurement and supplier communications.
• Supervise administrative staff and ensure tasks are completed accurately and on time.
• Assist with staff onboarding, rostering and performance support.
• Review systems and implement improvements to increase efficiency and service quality.

Skills

Office management

Administration workflows

Staff supervision

Customer service

Stakeholder communication

Microsoft Office

Financial reporting

Education

Business/Accounting qualification

Project management qualification

Tools

Accounts software

Payroll systems

Job description

Office Manager

Employer: MonJay Mezza

Location: 27 Lakeside Avenue, Reservoir VIC 3073

Employment Type: Full-time

Salary: $85,000 per annum plus superannuation

Monjay Mezza is seeking a highly experienced and capable Office Manager to join our business on a full-time basis. This role is responsible for managing daily office operations, coordinating administrative and financial functions, supporting staff and management, and ensuring efficient service delivery across the business.

The successful candidate will be a hands‑on professional with strong experience in office management, administration, finance coordination, staff supervision, supplier and stakeholder liaison, reporting, and process improvement. This is a key role requiring a mature, reliable and highly organised person who can support the smooth running of a busy hospitality and food service business.

Key Responsibilities

The Office Manager will be responsible for:

1. Managing day‑to‑day office operations, administrative systems and workflow coordination.


2. Coordinating communication between management, staff, suppliers, customers, drivers and external stakeholders.


3. Processing and monitoring orders, invoices, purchase orders, delivery schedules and related documentation.


4. Preparing operational, sales, financial and management reports.


5. Maintaining accurate office records, filing systems, databases and business documentation.


6. Supporting accounts payable, accounts receivable, payroll administration and basic financial reporting functions.


7. Managing inventory controls, procurement activities, supplier communication and office resources.


8. Supervising and supporting administrative and operational staff to ensure tasks are completed accurately and on time.


9. Assisting with staff onboarding, rostering, performance support and workplace issue resolution.


10. Reviewing administrative systems and implementing improvements to increase efficiency and service quality.


11. Ensuring compliance with workplace policies, procedures, occupational health and safety requirements and business standards.


12. Supporting management with planning, reporting, business coordination and continuous improvement initiatives.

Skills and Experience Required

Applicants must have:

1. At least 3 years of relevant experience in office management, business administration, operations coordination, finance administration or a closely related role.


2. Strong experience managing office operations, administrative workflows and business records.


3. Experience with invoices, purchase orders, accounts administration, reporting and financial documentation.


4. Demonstrated ability to supervise or coordinate staff, allocate tasks and support workplace performance.


5. Strong customer service, supplier management and stakeholder communication skills.


6. Ability to prepare reports and support management with business planning and operational decision‑making.


7. Strong organisational skills and the ability to manage competing priorities in a busy workplace.


8. Proficiency in Microsoft Office and general business administration systems.


9. High attention to detail, reliability, professional integrity and problem‑solving ability.


10. Experience in hospitality, food service, retail, distribution, healthcare, education or other service‑based environments will be highly regarded.


11. Relevant qualifications in business, accounting, project management, administration or a related field will be highly regarded.

About You

The ideal candidate will be a dependable and experienced office management professional who can work independently, lead by example, communicate effectively with staff and stakeholders, and contribute to the ongoing efficiency and growth of the business. The role requires someone who can combine administrative leadership with practical financial and operational support.