Office Manager

MAYDAY Recruitment Group; Geehi; On-site; AUD 45,000 - 76,000; Full time

Job summary

MAYDAY Recruitment Group is seeking an experienced Office/Facilities Manager to lead the immediate operational refresh and elevate workplace standards in a prestigious Sydney environment. This full‑time in‑the‑office role is a 3‑month temporary position with potential extension, based in Norwest/Sydney.

You’ll own day‑to‑day facilities, partner with Workplace Experience and Facilities teams, and oversee cleaners, maintenance and catering partners, with an attractive rate up to $55 per hour +

Qualifications

• Strong background in Office Management, Facilities Management or Workplace Experience.
• Experience across multiple sites or floors within a commercial building.
• Exceptional communication and customer service skills.
• Experience managing contractors and service partners to meet SLAs.

Responsibilities

• Lead the immediate operational refresh and elevate workplace standards.
• Manage workplace essentials and amenities to create a welcoming environment.
• Conduct regular site walkarounds to identify opportunities for improvement.
• Be the go-to person for day-to-day facilities issues and escalation as needed.
• Build strong partnerships with Workplace Experience and Facilities teams.
• Oversee service partnerships across cleaning, maintenance and catering.

Job description

What's in it for you?

ASAP start dates available - perfect opportunity for those wanting to secure a fresh challenge as we head towards the end of the year

Based in Sydney's Norwest - ample free parking available on site

Full-time in the office

Temporary position for 3 months with the possibility of extension

Up to $55 p/h + super

40 hours per week, Monday - Friday

Gain exposure to a well-known brand, taking ownership of office management duties in a prestigious environment where you'll feel immediately welcome and part of the team!

Dynamic position that will see you making a genuine positive impact across office operations, workplace experience and environment

Work alongside experienced Facilities professionals where knowledge-sharing and collaboration is truly encouraged

About You

You know what makes a great workplace - with a strong background in Office Management, Facilities Management or Workplace Experience, you're passionate about creating environments where people feel welcomed, supported and excited to come to work

You thrive in a dynamic workplace environment - experience working across multiple sites or floors within a commercial building will be highly-regarded, along with the ability to juggle competing priorities to keep things running smoothly

You're a natural relationship-builder - with exceptional communication and customer service skills, you enjoy connecting with people, understanding their needs and finding practical solutions that make a difference

You take pride in high standards - you're confident managing contractors, setting clear expectations and holding service partners accountable for delivering quality outcomes in line with agreed scopes of work and service levels

You're proactive, hands-on and see things through - you take ownership, follow up on outstanding requests and don't let thing fall through the cracks. When you spot an issue, you're someone who takes action and gets the job done!

The Role

Continue bringing the Norwest workplace to life by leading the immediate operational refresh, creating an environment that reflects company standards and where people want to be!

Elevate the everyday employee experience by taking ownership of workplace essential, from well-stocked snack and amenities to the little details that make the office a great place to work

Take a proactive, hands-on approach to workplace standards, conducting regular site walkaround to spot opportunities for improvement and resolve issues before they arise

Be the go-to person for workplace operations, taking ownership of day-to-day facilities issues and escalation where required

Building strong working partnerships with the Workplace Experience and Facilities teams to fast-track maintenance requests and delivery timely, effective outcomes

Drive the resolution of outstanding maintenance and rectification items with a focus on cleaning standards, bathroom presentation and general repairs

Build and mange high-performing service partnerships across cleaning, maintenance and catering, holding contractors accountable for service level agreements and consistently high-quality delivery