Office Junior / Entry-Level Office Assistant – Tweed Heads

Shimtec; Tweed Heads; On-site; AUD 45,000 - 57,000; Full time

Benefits offered by this job

Paid annual leave

Paid personal leave

Full training provided

Job summary

Shimtec in Tweed Heads is seeking an entry-level office assistant to support front desk, phones, and everyday office tasks. With full training and ongoing support, you will help the loans team and handle customer enquiries, data entry, and document filing. No prior experience required.

This permanent role offers regular weekday hours, no weekend work, paid annual and personal leave, and a friendly team environment with clear progression in finance and office work.

Qualifications

• Front desk and phones support
• Data entry and document filing
• Customer enquiries handling and general office tasks

Responsibilities

• Answer calls, greet customers and pass on messages
• Help with customer enquiries such as balance enquiries and payment changes
• Perform data entry, scanning and uploading documents, and filing
• Keep the office running smoothly, gather customer information and help prepare paperwork for the loans team

Skills

Phone etiquette

Data entry

Office software

Customer service

Communication skills

Job description

This is an entry-level office position with a friendly, established finance company in Tweed Heads. With full training and support from the team, you'll help with front desk and phones, customer enquiries, office tasks, and supporting the loans team. No experience is needed as full training will be provided.

Key responsibilities

• Answer calls, greet customers and pass on messages
• Help with customer enquiries such as balance enquiries and payment changes
• Perform data entry, scanning and uploading documents, and filing
• Keep the office running smoothlyGather customer information and help prepare paperwork for the loans team

About you

• Friendly, polite and confident talking on the phone
• Keen to learn and happy to take direction
• Reliable and on time
• Good with computers
• Looking for a long-term role
• Permanent role with paid annual leave and personal leave
• Full training provided
• Great career starter in finance and office work, with room to grow
• Supportive, friendly team
• Regular weekday hours with no weekends

About us

We've been helping customers across Australia for over 25 years.