OFFICE & CUSTOMER SERVICE/WAREHOUSE ADMINISTRATION

3P Pty Limited; Newcastle City Council; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Varied role

Friendly working environment

Training and support

Job summary

3P Pty Limited, a long-standing wholesale distributor servicing pharmacies and supermarkets across Australia, is seeking a proactive Office & Customer Service/Warehouse Administration candidate in Wickham, Newcastle. The role blends customer service, admin tasks and warehouse liaison in a busy team environment.

You will handle inquiries by phone and email, coordinate orders with the warehouse, perform data entry, and support stock control and documentation to ensure smooth daily operations.

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Good organisational skills and the ability to prioritise competing tasks.
• Excellent computer skills and confidence using computer based systems.
• Experience in office admin, customer service, wholesale distribution, logistics or warehouse administration is advantageous.

Responsibilities

• Communicating with customers by phone and email.
• Responding to customer inquiries and providing helpful, friendly service.
• Liaising closely with the warehouse regarding incoming and outgoing orders, coordinating orders, deliveries and dispatch requirements.
• Entering and maintaining information within our computer systems.
• Assisting with stock and inventory administration including stocktake procedure.
• Preparing paperwork and documentation.
• General office admin and data entry.
• Working closely with sales, warehouse and management to ensure customers receive excellent service.
• Assisting with other tasks as required in a busy and varied office environment.

Skills

Excellent communication

Organisational skills

Data entry

Microsoft Office (Outlook & Excel)

Customer service

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Office

Job description

OFFICE & CUSTOMER SERVICE/WAREHOUSE ADMINISTRATION

3P Pty Limited - Wickham, Newcastle www.3p.com.au

Full-time position/Varied role/Busy & friendly team

3P, founded in 1969, is a trusted wholesale distribution business servicing pharmacies and supermarkets throughout Australia with home healthcare products.

We are looking for an enthusiastic, organised and computer-proficient person to join our team in a varied office-based role working closely with our warehouse, customers and sales reps.

This is an ideal position for someone who enjoys a busy working environment, likes dealing with people and is comfortable juggling a range of different tasks throughout the day.

About the Position

Working as part of our team, your responsibilities will include:

• Communicating with customers by phone and email
• Responding to customer enquiries and providing helpful, friendly service
• Liaising closely with the warehouse regarding incoming and outgoing orders, coordinating orders, deliveries and dispatch requirements
• Entering and maintaining information within our computer systems
• Assisting with stock and inventory administration including stocktake procedure
• Preparing paperwork and documentation
• General office admin and data entry
• Working closely with sales, warehouse and management to ensure customers receive excellent service
• Assisting with other tasks as required in a busy and varied office environment

What you'll bring:

• Excellent computer skills and confidence using computer based systems
• Good knowledge of Microsoft Office, particularly Outlook and Excel
• Excellent written and verbal communication skills
• A friendly and professional telephone manner
• Strong attention to detail and accuracy
• Good organisational skills and the ability to prioritise competing tasks
• The ability to work efficiently in a busy, fast paced environment
• A willingness to learn our products, systems and procedures
• The ability to work both independent and as part of a team
• A positive, practical and helpful attitude
• Previous experience in office admin, customer service, wholesale distribution, logistics or warehouse administration would be an advantage

What we offer:

• A varied position where every day is different
• A friendly and supportive working environment
• The opportunity to become an established Australian business
• A role with regular interaction with customers, warehouse staff and other members of the team
• Training and support to learn our products and systems