Dynamic Office & Customer Service Administrator

3P Pty Limited; Newcastle City Council; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Varied role

Friendly working environment

Training and support

Job summary

3P Pty Limited, a long-standing wholesale distributor servicing pharmacies and supermarkets across Australia, is seeking a proactive Office & Customer Service/Warehouse Administration candidate in Wickham, Newcastle. The role blends customer service, admin tasks and warehouse liaison in a busy team environment.

You will handle inquiries by phone and email, coordinate orders with the warehouse, perform data entry, and support stock control and documentation to ensure smooth daily operations.

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Good organisational skills and the ability to prioritise competing tasks.
• Excellent computer skills and confidence using computer based systems.
• Experience in office admin, customer service, wholesale distribution, logistics or warehouse administration is advantageous.

Responsibilities

• Communicating with customers by phone and email.
• Responding to customer inquiries and providing helpful, friendly service.
• Liaising closely with the warehouse regarding incoming and outgoing orders, coordinating orders, deliveries and dispatch requirements.
• Entering and maintaining information within our computer systems.
• Assisting with stock and inventory administration including stocktake procedure.
• Preparing paperwork and documentation.
• General office admin and data entry.
• Working closely with sales, warehouse and management to ensure customers receive excellent service.
• Assisting with other tasks as required in a busy and varied office environment.

Skills

Excellent communication

Organisational skills

Data entry

Microsoft Office (Outlook & Excel)

Customer service

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Office

Job description

3P Pty Limited, a long-standing wholesale distributor servicing pharmacies and supermarkets across Australia, is seeking a proactive Office & Customer Service/Warehouse Administration candidate in Wickham, Newcastle. The role blends customer service, admin tasks and warehouse liaison in a busy team environment.

You will handle inquiries by phone and email, coordinate orders with the warehouse, perform data entry, and support stock control and documentation to ensure smooth daily operations.