Warehouse Storesperson

Optimal Recruitment; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Optimal Recruitment is partnering with a globally recognised manufacturer of plumbing solutions in Australia. A hands-on Warehouse Storesperson role involves receiving, despatching, order processing and customer service, with a focus on accuracy and timely delivery across Australia and New Zealand.

Ideal candidates will have warehouse experience, a current forklift licence, and proven computer skills. You will join a team that values reliability, proactivity and strong communication with

Qualifications

• Experience in warehouse, stores, or logistics environments.
• Current forklift licence is required.
• Able to lift up to 20kg safely.
• Excellent attention to detail and strong organisational skills.
• Proactive, reliable and team-focused attitude.

Responsibilities

• Pick, pack and dispatch customer orders accurately and on time.
• Load and unload deliveries, trucks and shipping containers.
• Process orders, freight bookings, invoicing and related admin using internal systems.
• Manage stock movements, inventory control, FIFO and stocktakes.
• Process returns, credit claims and incoming deliveries.
• Monitor warehouse supplies and maintain accurate inventory records.
• Liaise with customers, suppliers, freight providers and internal stakeholders.
• Respond to customer enquiries and provide professional service via phone and email.
• Maintain a clean, organised and safe warehouse environment.
• Comply with company policies and safety requirements.

Skills

Warehouse experience

Forklift license

Microsoft Word

Microsoft Excel

Attention to detail

Organisational skills

Team oriented

Lift up to 20kg

Job description

We are partnering with a globally recognised manufacturer and supplier of innovative plumbing solutions. With products distributed throughout Australia and New Zealand, the business has built a strong reputation for quality, reliability, and outstanding customer service. Due to continued growth, an opportunity now exists for a motivated Warehouse Storesperson to join their team. This is a hands on and varied position combining warehouse operations, dispatch, customer service, and order processing. You will be responsible for receiving and despatching goods, preparing customer orders, maintaining an organised warehouse, and ensuring customers receive accurate and timely service. The role also involves working with internal systems, coordinating deliveries, and supporting the day-to-day operations of the business.

We are partnering with a globally recognised manufacturer and supplier of innovative plumbing solutions. With products distributed throughout Australia and New Zealand, the business has built a strong reputation for quality, reliability, and outstanding customer service. Due to continued growth, an opportunity now exists for a motivated Warehouse Storesperson to join their team. This is a hands on and varied position combining warehouse operations, dispatch, customer service, and order processing. You will be responsible for receiving and despatching goods, preparing customer orders, maintaining an organised warehouse, and ensuring customers receive accurate and timely service. The role also involves working with internal systems, coordinating deliveries, and supporting the day-to-day operations of the business.

The ideal candidate:

• You are an experienced warehouse professional who enjoys working in a fast-paced environment and takes ownership of your work.
• Previous experience in a warehouse, stores, or logistics position
• Sound computer skills, including Microsoft Word and Excel
• The ability to safely lift up to 20kg
• Excellent attention to detail and organisational skills
• A proactive, reliable, and team focused attitude

The ideal candidate:

• You are an experienced warehouse professional who enjoys working in a fast-paced environment and takes ownership of your work.
• Previous experience in a warehouse, stores, or logistics position
• Current Forklift Licence
• Sound computer skills, including Microsoft Word and Excel
• The ability to safely lift up to 20kg
• Excellent attention to detail and organisational skills
• A proactive, reliable, and team focused attitude

Key Responsibilities:

• Pick, pack, and dispatch customer orders accurately and on time
• Load and unload deliveries, trucks, and shipping containers
• Process customer orders, freight bookings, invoicing, and related administration using internal systems
• Manage stock movements, inventory control, stock rotation (FIFO), and stocktakes
• Process returns, credit claims, and incoming deliveries
• Monitor warehouse supplies and maintain accurate inventory records
• Liaise with customers, suppliers, freight providers, and internal stakeholders regarding orders and deliveries
• Respond to customer enquiries and provide professional customer service via phone and email
• Maintain a clean, organised, and safe warehouse environment
• Comply with company policies, workplace safety requirements, and reasonable operational directions

Communication skills are just as important as your warehouse experience in this role. While the position is primarily focused on warehouse operations, you will regularly interact with customers, suppliers, freight providers, and internal team members. As such, you will possess excellent verbal and written communication skills, a professional and confident telephone manner, and the ability to build positive relationships with a range of stakeholders. You will be customer focused, solutions oriented, and comfortable representing the business in a professional manner while delivering a high standard of service.

This is an excellent opportunity to secure a stable, long term position with a growing and internationally recognised business. If you are an experienced warehouse professional with strong communication skills and a commitment to delivering exceptional service, we would love to hear from you.

CLOSING DATE: Friday 16th October 2026

You must be a permanent resident of Australia to apply for this position.