Customer Service All Rounder

Hang & Display Pty Ltd; Canterbury-Bankstown; Vor Ort; AUD 28.000 - 34.000; Vollzeit

Zusammenfassung

Hang & Display Pty Ltd, a well-established wholesale POS and retail display business based in Bankstown, seeks an all-rounder for an entry-level role combining customer service, administration, sales support and pick & pack duties.

The role offers exposure to multiple areas of the business and training across customer service, sales support, administration and warehouse operations, with opportunities for long-term growth as skills develop.

Qualifikationen

• Entry-level candidate with a hands-on approach and willingness to learn across multiple functions.
• Good communication and organizational skills are essential.
• Able to work independently or as part of a small team in a busy environment.

Aufgaben

• Respond to customer enquiries via phone and email.
• Process customer orders and maintain accurate records.
• Assist sales team with general administration and customer follow-up.
• Pick, pack and check orders for dispatch.
• Receive, organize and store incoming stock.
• Support stock counts and warehouse organization.
• Participate in other day-to-day tasks and small projects.

Kenntnisse

Customer service

Administration

Sales support

Warehouse operations

Multitasking

Computer literacy

Tools

Microsoft Office

Jobbeschreibung

This is a entry level job with varied role combining customer service, administration, sales support and pick & pack duties. You will work across different areas of the business, suited to someone who enjoys being hands-on, is quick to learn and wants to develop a broad range of skills within a growing business.

Key responsibilities

Responding to customer enquiries via phone and email

Processing customer orders and maintaining accurate records

Assisting the sales team with general administration and customer follow-up

Picking, packing and checking customer orders for dispatch

Receiving, organizing and putting away incoming stock

Assisting with stock counts and general warehouse organization

Supporting the team with other day-to-day tasks and projects as required

About you

Reliable, organized and quick to learn

Friendly and confident when communicating with customers

Comfortable working across both office and warehouse environments

Detail-oriented and able to manage multiple tasks

Comfortable using computers and Microsoft Office

Able to work independently as well as part of a small team

A practical thinker who can think outside the box and find solutions

Previous warehouse, pick & pack, dispatch or customer service experience is preferred

A friendly and supportive small-team environment

A varied role with a mix of office and hands-on work

Training across customer service, sales support, administration and warehouse operations

Exposure to retail display products, custom projects and product development

Opportunities to take on more responsibility as your skills develop

Long-term growth opportunities for the right person

About us

We are a well-established wholesale POS and retail display business based in Bankstown, looking for a bright and motivated all-rounder to join our small team.