Office Administrator / Administration Coordinator

Spanline / Hayes Home Additions; Logan City; On-site; AUD 52,000 - 70,000; Full time

Job summary

Spanline Home Additions is seeking an experienced Office Administrator to keep the office, customers and construction jobs running smoothly. This hands-on role suits someone organised, reliable and confident dealing with customers and trades in a busy team.

You will book and schedule installation jobs, coordinate trades, set up new jobs in our systems and maintain accurate records. Proficiency in MYOB and strong communication are essential for success in this role.

Qualifications

• Prior administration experience
• Experience using MYOB
• Excellent computer skills and attention to detail
• Strong communication and customer service skills
• Ability to organise and prioritise multiple jobs
• Professional and friendly phone manner
• Ability to work independently and as part of a team
• Construction/trades industry experience is highly regarded

Responsibilities

• Booking and scheduling jobs for installation teams
• Coordinating trades, installers and customers
• Setting up and logging new jobs into systems
• Maintaining accurate job files and customer records
• Following jobs through from sale to completion
• Communicating with customers regarding installation dates and progress
• Assisting with progress payments and final accounts
• Using MYOB for day‑to‑day administration and accounts tasks
• General data entry and office administration
• Answering phone calls and responding to emails
• Assisting management with reports and office duties
• Following up outstanding information to keep jobs moving
• Maintaining organisation across multiple jobs

Skills

MYOB experience

Administration experience

Customer service

Organisational skills

Communication skills

Phone manner

Independent and team work

Construction industry experience

Job description

Spanline Home Additions is looking for an experienced and organised Office Administrator to join the team and play an important role in keeping the office, customers and construction jobs running smoothly.

This is a hands‑on role suited to someone who is organised, reliable, confident dealing with customers and trades, and enjoys being part of a busy team.

About the Role

Working closely with management, sales and our construction team, your responsibilities will include:

• Booking and scheduling jobs for our installation teams
• Coordinating trades, installers and customers
• Setting up and logging new jobs into our systems
• Maintaining accurate job files and customer records
• Following jobs through from sale to completion
• Communicating with customers regarding installation dates and job progress
• Assisting with progress payments and final accounts
• Using MYOB for day‑to‑day administration and accounts tasks
• General data entry and office administration
• Answering phone calls and responding to emails
• Assisting management with reports, paperwork and general office duties
• Following up outstanding information and keeping jobs moving
• Maintaining a high level of organisation across multiple jobs at once

What We're Looking For

The successful applicant will ideally have:

• Previous experience in an administration role
• MYOB experience
• Excellent computer skills and attention to detail
• Strong communication and customer service skills
• The ability to organise and prioritise multiple jobs
• A professional and friendly phone manner
• The ability to work independently and as part of a team
• Reliability and a strong work ethic
• Experience in construction, building, trades or a similar industry would be highly regarded
• You don't need to know everything about the building industry. We are looking for the right person with a great attitude who is willing to learn our systems and processes.

Why Join Spanline Home Additions?

• Stable position with a growing company
• Friendly, family‑oriented working environment
• Work closely with an experienced management and construction team
• Variety in your day – no two jobs are exactly the same
• Opportunity to develop your skills and take on more responsibility
• Competitive salary based on experience

The Person We're Looking For

We're looking for someone who takes ownership of their work.

If you're the type of person who likes to keep things organised, follows jobs through, notices when something needs to be done and doesn't need to be constantly chased, we'd like to hear from you.

Construction administration experience and MYOB experience will be highly regarded.

Your application will include the following questions:

• How many years' experience do you have as an administration coordinator?
• How much notice are you required to give your current employer?
• Do you have experience using MYOB?