Office Administrator

Allan Hall Business Advisors; Orange City Council; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Friendly team

Career development

Room to grow

Cloud-based systems

Job summary

MBC Group Services in Orange, NSW, is looking for an Office Administrator to join a close-knit team. You’ll handle client enquiries, coordinate appointments and prepare documents while maintaining records and supporting everyday operations.

Experience with Xero, FYI, CAS 360 or similar systems is advantageous. A proactive, organised mindset and good communication will help you thrive in this role within a growing practice.

You’ll have room to grow and develop your skills over time.

Qualifications

• Experience in administration, ideally within accounting or professional services.
• Strong client communication and professional demeanor.
• Ability to manage multiple priorities and deadlines with attention to detail.

Responsibilities

• Be the friendly point of contact for clients in person, on the phone or email.
• Manage emails, enquiries, appointments and meeting coordination.
• Prepare, process and organise client documents and reports.
• Support accountants and bookkeepers with day-to-day administration.
• Maintain accurate client records in systems such as Xero, FYI, CAS 360 and DocuSign.
• Assist with compliance tasks including ASIC renewals and audit administration.
• Contribute to office coordination, events and other business activities.
• Identify opportunities to improve processes and efficiency.

Skills

Administration experience

Client service

Communication skills

Multi-tasking

Attention to detail

Tools

Xero

FYI

CAS 360

DocuSign

Job description

Looking for a fresh opportunity where you can put your administration skills to good use? If you're organised, enjoy working with people and take pride in keeping things running smoothly, this could be the opportunity you've been looking for!

MBC Group Services is looking for a friendly, proactive Office Administrator to join its close-knit team in Orange. Whether you're already working in administration, have experience in a professional services environment or are looking for a role with more variety and responsibility, we'd love to hear from you.

You’ll be joining a team that values good people, strong client relationships and working together. There's plenty of opportunity to contribute your ideas, learn new systems and continue developing your career as the business grows.

The Opportunity

This is a varied administration role where you'll work closely with accountants, bookkeepers and the wider team to help keep the office running smoothly and provide a great experience for clients.

You’ll be involved in everything from managing client enquiries and coordinating appointments to preparing documents, maintaining records and supporting day-to-day business operations.

You will also work with modern cloud-based systems and have the opportunity to contribute ideas, improve processes and help make things run more efficiently.

• Being a friendly, professional point of contact for clients, both in person and over the phone.
• Managing emails, enquiries, appointments and meeting coordination.
• Preparing, processing and organising client documents and reports.
• Supporting accountants and bookkeepers with day-to-day administration.
• Maintaining accurate client records using systems such as Xero, FYI, CAS 360 and DocuSign.
• Assisting with compliance requirements, including ASIC renewals and audit administration.
• Helping with general office coordination, events and other business activities.
• Managing competing priorities and keeping important tasks and deadlines on track.
• Finding opportunities to improve processes and make everyday tasks more efficient.

About You

We're looking for someone who enjoys being organised, takes initiative and genuinely likes helping people.

Ideally, you'll be someone who:

• Has previous administration experience, ideally within an accounting firm or professional services environment.
• Is confident and professional when communicating with clients.
• Is organised, reliable and comfortable managing multiple priorities.
• Has strong attention to detail and takes pride in getting things right.
• Is proactive, solutions-focused and enjoys finding better ways of working.
• Is confident using technology and comfortable learning new systems.
• Has good written and verbal communication skills.
• Enjoys being part of a team and is happy to lend a hand when needed.
• Is looking for a long-term opportunity where they can continue developing their skills.

Experience with Xero, FYI, CAS 360 or similar systems would be advantageous, but isn't essential. Above all, we're looking for someone who brings a positive attitude, takes ownership of their work and enjoys being part of a supportive team.

About MBC Group Services

MBC Group Services is a well-established accounting firm in Orange, with a team of approximately 25 people and a strong reputation for building lasting relationships with clients.

The firm works with a diverse range of businesses across industries including agriculture, trades, earthmoving and hospitality, providing practical advice and personalised service.

While MBC is a professional and growing business, the team prides itself on being approachable, down-to-earth and genuinely supportive of one another.

You’ll be joining a collaborative environment where people share their knowledge, work together and take pride in providing a high standard of service.

What's On Offer?

• A friendly, supportive team – Work alongside approachable colleagues who value teamwork and are always happy to lend a hand.
• Variety in your day – Enjoy a broad administration role with plenty of client interaction and opportunities to get involved across the business.
• Room to grow – Continue developing your skills, take on new responsibilities and build a long-term career.
• A modern way of working – Gain experience with cloud-based systems and technology that make everyday processes more efficient.
• A relationship-driven business – Be part of a firm that values genuine connections with clients and colleagues.
• A stable, growing firm – Join an established local business with a strong reputation and exciting plans for the future.

Additional Information

• Friendly, supportive team where your contribution is genuinely valued.
• Enjoy a varied role combining administration, client service and team support.
• Great opportunity to develop your skills and grow your career over time.