Office Administrator

Ozroll; Gold Coast City; On-site; AUD 52,000 - 65,000; Full time

Job summary

Ozroll on the Gold Coast in Australia is seeking an orderly and customer-focused administrator to support order processing and coordination. You will work with the Senior Administrator and sales teams across three departments, ensuring accurate data entry and timely communication with customers.

Daily responsibilities include handling enquiries via phone and email, assisting with despatch coordination, and generating KPI reports to support smooth office operations.

Responsibilities

• Supporting the Senior Administrator and sales teams
• Processing orders for 3 departments (readymade, plantation and OB)
• Working closely with Logistic admin, to help with the shipping of all department orders
• Entering Plantation orders and liaise with customer and supervisor with the orders
• Entering Readymade orders and liaise with customer and supervisor with the orders
• Entering OB orders and liaise with customer and supervisor with the orders
• Dealing with telephone and email enquires
• Assisting with despatch coordination (stores team)
• Assist other admin duty needed around the office
• Daily KPI reporting

Job description

Carry out Order Administration & Customer Service tasks in a highly organised and hospitable manner.

Key responsibilities

Supporting the Senior Administrator and sales teams

Processing orders for 3 departments (readymade, plantation and OB)

Working closely with Logistic admin, to help with the shipping of all department orders

Entering Plantation orders and liaise with customer and supervisor with the orders

Entering Readymade orders and liaise with customer and supervisor with the orders

Entering OB orders and liaise with customer and supervisor with the orders

Dealing with telephone and email enquires

Assisting with despatch coordination (stores team)

Assist other admin duty needed around the office

Daily KPI reporting

About you

Ability to work with other departments to ensure smooth customer order process