OFFICE ADMINISTRATOR

MBE Security & Fire Services Pty Ltd; Broken Hill; On-site; AUD 55,000 - 70,000; Full time

Job summary

MBE Group is seeking an Office Administrator to join the expanding administration team in Broken Hill, NSW. The role involves handling calls, emails, scheduling staff and jobs, and providing accounts-related support within a busy office.

You'll work under the Accounts and Administration Supervisor, collaborating with two existing teams across MBElectrical and MBE Security & Fire Services to ensure smooth daily operations and timely information flow for clients and colleagues.

Qualifications

• Experience in office administration or customer service.
• Ability to learn business operations quickly.
• Strong organisational and multitasking skills.
• Proactive and reliable with attention to detail.

Responsibilities

• Answering and directing phone calls across the business.
• Responding to enquiries in a timely manner with accurate information.
• Managing business email inboxes and prioritising urgent matters.
• Scheduling and coordinating staff and jobs.
• Accounts-related tasks and basic bookkeeping support.
• General administrative duties as required.

Skills

Administration experience

Customer service

Prioritisation

Communication

Tools

Microsoft Office Suite

Scheduling software

Job description

OFFICE ADMINISTRATOR – MBE GROUP

Newly Created Role | Varied Duties | Local & Growing Business

Are you highly organised, self-motivated, and enjoy being part of a busy, fast-paced office? MBE Group is looking for an additionalOffice Administrator to join our existing team.

MBE Group comprises Mathew Barratt Electrical (MBElectrical) and MBE Security & Fire Services - well-established businesses based in Broken Hill, delivering electrical, security and fire contracting services across domestic, commercial and industrial projects, including major government, commercial and industrial contract work. We're proud to be contributing to the ongoing growth of Broken Hill, the Far West region and beyond.

With a strong pipeline of work ahead, our office administration team is growing, and we're looking for someone to join and complement our existing team, providing additional support across a broad range of duties.

The Role

Reporting to the Accounts and Administration Supervisor, you'll work alongside our existing administration team, sharing responsibility for:

Answering and directing phone calls across the business

Responding to enquiries in a timely manner, using sound judgment and a working knowledge of business operations to give accurate advice and information

Managing business email inboxes - prioritising what needs immediate attention versus what can wait

Scheduling and coordinating staff and jobs

Accounts-related tasks

General administrative support as required.

You’ll need to quickly get across how the business operates, so you can confidently direct enquiries and responses to the right business - MBElectrical or MBE Security & Fire Services - and prioritise a range of enquiries coming in via phone, email and in person.

What You'll Need

To be considered, you'll need:

Previous administration or customer service experience

Quick to learn and pick up how a business operates

Highly organised with the ability to prioritise competing tasks across multiple channels (phone, email, in person)

Self-motivated and proactive

Friendly, professional manner

Proficient in Microsoft Office Suite

Reliable, punctual, and a team player.

Experience scheduling using a scheduling software platform, and experience assisting with accounts or bookkeeping tasks, are highly favourable but not essential. If you don't currently hold this experience, we can assist the right candidate to develop these skills.

Interested?

All enquiries will be treated confidentially.

MBE Group – Local business. Real opportunities. Build your future with us.

MBE is an equal opportunity employer. We encourage applications from suitably qualified people of all backgrounds.