Disaster Restoration Office Administrator

Accredited Restorations; Port Macquarie; On-site; AUD 55,000 - 75,000; Full time

Job summary

Accredited Restorations in Port Macquarie is seeking a motivated Office Administrator to provide efficient administrative support to our Storm Chasers team.

You will manage day-to-day operations, schedule estimates and service calls, coordinate with team members, and maintain an organized workflow while liaising with clients and vendors.

The role requires proven office admin experience, excellent communication, and strong organizational skills in a dynamic disaster restoration environment.

Qualifications

• Proven experience in office administration, preferably in the restoration or cleaning industry.
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite and database management.
• Ability to work independently and as part of a team.
• A valid driver’s licence
• The right to work in Australia

Responsibilities

• Handle phone calls and emails from clients and vendors professionally and on time.
• Maintain and update client information in the company database, process invoices and payments, and manage inventory of supplies and equipment.
• Prepare estimates and paperwork for upcoming projects, review and organise files, and communicate with insurance companies and adjusters to process claims.
• Coordinate with team members on current projects and assist with scheduling and coordinating team members’ schedules.
• Follow up on pending projects and tasks, prepare reports and documents as needed, and respond to any remaining emails and phone calls.
• Review cashflow forecast with a business advisor and discuss booked jobs as required.

Skills

Office administration

Time management

Communication

Teamwork

Driver's license

Right to work in Australia

Tools

Microsoft Office Suite

Database management

Job description

Accredited Restorations in Port Macquarie is seeking a motivated Office Administrator to provide efficient administrative support to our Storm Chasers team.

You will manage day-to-day operations, schedule estimates and service calls, coordinate with team members, and maintain an organized workflow while liaising with clients and vendors.

The role requires proven office admin experience, excellent communication, and strong organizational skills in a dynamic disaster restoration environment.