Ocean Freight Export Specialist - Client-Focused Ops

DHL Group; Randwick; In loco; AUD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working options

Descrizione del lavoro

DHL Global Forwarding is seeking an Ocean Freight Export Specialist in Matraville, Sydney. You will manage shipment activities, act as the main contact for customers, and ensure service commitments are met while optimizing profitability through strategic routing and accurate invoicing.

You will build strong client relationships, identify upselling opportunities, and maintain regulatory compliance to foster loyalty and trust.

Competenze

• Minimum 2 years of experience in ocean export shipping/International Freight Forwarding industry.
• CargoWise experience (advantageous).
• Full right to work in Australia.

Mansioni

• Arrange timely handling of export documentation per customer and destination requirements.
• Facilitate bookings with carriers / co-loaders and prepare shipping docs.
• Create and confirm transport orders to ensure origin pickup and status follow-up.
• Identify performance issues of suppliers and propose improvements.
• Be a key contact for customers, handling inquiries and resolving complaints.
• Proactively communicate shipment status and exceptions to customers.
• Manage day-to-day export transactional and operational requirements.

Conoscenze

Ocean export experience

International Freight Forwarding

CargoWise experience

Strumenti

CargoWise

Descrizione del lavoro

DHL Global Forwarding is seeking an Ocean Freight Export Specialist in Matraville, Sydney. You will manage shipment activities, act as the main contact for customers, and ensure service commitments are met while optimizing profitability through strategic routing and accurate invoicing.

You will build strong client relationships, identify upselling opportunities, and maintain regulatory compliance to foster loyalty and trust.