Novated Leasing & Salary Packaging Specialist - Flexible Hours

Toyota Finance Australia Ltd; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible hours and workspaces

Career Development

26 weeks paid primary carers leave & 8

Wellness facilities & Employee Support

Paid volunteer days

Employee Community Grants Fund

Employee Car Benefit Scheme

Building a great place to work

Job summary

Toyota Finance Australia (TFA) is Australia's leading automotive financier, focused on delivering finance, insurance and fleet solutions with a commitment to people and performance. The role is based in Scoresby on a max term contract until December 2027, reporting to the Novated Leasing team within the Employee Transactions group.

You'll manage employer transactions, reconcile payments, handle queries and provide expert GST/ECM/LVA/FBT support while building strong relationships with employers

Qualifications

• Experience in the Salary Packaging and/or Novated Leasing industry, with an understanding of the products, processes and customer landscape.
• Excellent communication and relationship-building skills with the confidence to engage stakeholders at all levels.
• Strong presentation skills for information sessions and business reviews.

Responsibilities

• Manage employer transactions, including payfile distribution, arrears management, and salary packaging services.
• Reconcile employer payments accurately within SLAs and KPIs, ensuring timely account management.
• Respond to employer queries, deduction list requests and follow up on missed payments, including GST matters.
• Provide expert support on GST, ECM, LVA and FBT enquiries with service-standard resolutions.
• Maintain effective communication with employers and support the Employee Transactions and Novated teams.

Skills

Salary Packaging

Novated Leasing

Stakeholder management

Communication

Presentation skills

Questioning skills

Organised & proactive

Job description

Toyota Finance Australia (TFA) is Australia's leading automotive financier, focused on delivering finance, insurance and fleet solutions with a commitment to people and performance. The role is based in Scoresby on a max term contract until December 2027, reporting to the Novated Leasing team within the Employee Transactions group.

You'll manage employer transactions, reconcile payments, handle queries and provide expert GST/ECM/LVA/FBT support while building strong relationships with employers