Account Transactions Specialist – Salary Packaging Expert

Toyota Financial Services; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible hours

Paid parental leave

Wellness facilities

Volunteer days

Employee Car Benefit Scheme

Job summary

Toyota Finance Australia (TFA) is seeking an Account Transactions Representative based in Scoresby to deliver high-quality customer and after-sales support for Novated and Salary Packaging clients. This max-term role runs until December 2027, with responsibilities covering employer transactions, reconciliations, and GST/FBT inquiries.

You will engage employers, manage payfiles, respond to queries and provide expert guidance on relevant taxation and compliance topics.

Qualifications

• Experience in Salary Packaging or Novated Leasing is required.
• Excellent communication and relationship-building skills.
• Highly organized with the ability to manage competing priorities and work autonomously.
• Strong presentation skills and the ability to deliver engaging meetings and reviews.
• Capability to engage and influence stakeholders at all levels.

Responsibilities

• Manage employer transactions, including payfile distribution, arrears management and salary packaging services.
• Reconcile employer payments accurately within SLAs and KPIs.
• Respond to employer queries and requests, including GST-related matters.
• Provide expert support on GST, ECM, LVA and FBT enquiries and deliver resolutions within service standards.
• Maintain effective communication with employers and support the Employee Transactions and wider Novated teams.
• Demonstrate experience in Salary Packaging and/or Novated Leasing and understand the related products and processes.

Skills

Salary Packaging

Novated Leasing

Customer support

Stakeholder engagement

Communication

Tools

GST knowledge

ECM/FBT knowledge

Job description

Toyota Finance Australia (TFA) is seeking an Account Transactions Representative based in Scoresby to deliver high-quality customer and after-sales support for Novated and Salary Packaging clients. This max-term role runs until December 2027, with responsibilities covering employer transactions, reconciliations, and GST/FBT inquiries.

You will engage employers, manage payfiles, respond to queries and provide expert guidance on relevant taxation and compliance topics.