Night Service Delivery Supervisor - Sunshine Coast

Altus Traffic; Sunshine Coast Regional; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Altus Traffic on the Sunshine Coast seeks a Night Service Delivery Supervisor to oversee on-road crews, client liaison and project delivery from the Moffat Beach depot. You will drive safety, performance management and fleet oversight to meet client KPIs.

The ideal candidate demonstrates supervisory experience, strong communication and leadership, with a focus on safety and team motivation for night operations Sundays to Thursdays.

Qualifications

• Experience managing a blue-collar workforce.
• Ability to manage the expectations of various stakeholders.
• Strong safety knowledge.
• Advanced computer operations and clear written and verbal communication skills.
• Ability to develop strong internal and external client relationships.
• Commitment to safety in all we do - an industry leader.
• Fun and engaging safety and wellbeing initiatives for everyone to be involved in.
• Active contributor to SHAKA Project, SARAH Group and National Road Safety Week.

Responsabilités

• Night shift, Sunday - Thursday.
• Consult with clients, both current and potential.
• Liaise with suppliers.
• Management of the field (Traffic Controllers and Site Management).
• Conduct performance management meetings and training of staff.
• Manage signage, uniforms and additional inventory.
• Meet KPIs by conducting site audits and promoting a strong safety culture.
• Scheduling of works.
• Lead an excellent team environment and customer service satisfaction.

Connaissances

Blue-collar workforce management

Stakeholder management

Safety knowledge

Advanced computer operations and comms

Client relationship development

Safety commitment

Safety initiatives engagement

SHAKA/SARAH/National Road Safety Week

Description du poste

Night Service Delivery Supervisor - Sunshine Coast

At Altus Traffic, we share a commitment to enhancing safety by expertly managing traffic. Working with main road authorities, councils and both public and private entities, Altus Traffic currently provides and delivers more than 2 million hours of traffic management services annually through a continuously growing resource base.

We live and breathe our Values - Protecting the Protectors, Be the Benchmark, Get it Done, Make an Impact, Grow.

Our team has an exciting opportunity for a dedicated, enthusiastic and experienced Traffic Management Night Service Delivery Supervisor to work with our clients based in our Sunshine Coast operations based out of our Moffat Beach depot.

The Night Service Delivery Supervisor is responsible for the running of client operations and management of on road staff, delivery of infield services to client and legislated requirements, and oversight of the management of fleet, equipment and traffic control stock. Reporting to the SEQ Operations Manager – Utilities/Services, this role is strongly focused on the supervision of the Traffic Controller crews and managing the day-to-day operations of client projects.

The ideal candidate will have demonstrated supervisory experience, strong communication and leadership skills with the ability to motivate team members.

Duties

• Night shift, Sunday - Thursday
• Consult with clients, both current and potential
• Liaise with suppliers
• Management of the field (Traffic Controllers and Site Management)
• Conduct performance management meetings and training of staff
• Manage signage, uniforms and additional inventory
• Meet KPIs by conducting site audits, drug & alcohol testing and promote a strong safety culture
• Scheduling of works
• Lead an excellent team environment & customer service satisfaction

Skills & Experience

• Demonstrated experience managing a blue-collar workforce
• Previous experience in managing the expectations of various stakeholders
• Strong safety knowledge
• Advanced computer operations, clear and effective written and verbal communication skills
• The ability to develop strong internal and external client relationships
• Traffic Management Designer (TMD) Accreditation is desirable but not essential
• A commitment to safety in all we do - an industry leader
• Fun and engaging safety and wellbeing initiatives for everyone to be involved in
• Birthday and anniversary reward and recognition
• Active contributor to the SHAKA Project, SARAH Group and National Road Safety Week