Night Operations Lead – Guest Experience & Financial Controls

Holiday Inn Express; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

IHG hotel discounts

EVT Connect Hospitality career growth

Staff development and training

Job summary

Holiday Inn Express Melbourne Little Collins is seeking a passionate Night Manager to oversee hotel operations during the night shift, ensuring a seamless guest experience and financial accuracy. You will act as Finance & Business Support overnight, auditing revenue, controlling costs, and maintaining brand standards.

Responsibilities include supervising the night team, completing night audits, reconciling revenue, and upholding safety and compliance with IHG standards.

Qualifications

• Previous hotel supervisory or Night Manager experience.
• Strong financial and operational acumen.
• Excellent communication and problem-solving skills.
• Ability to lead, influence, and support a small team.
• Strong attention to detail and accountability mindset.

Responsibilities

• Oversee night shift operations and guest service.
• Lead night audit processes and revenue reporting.
• Monitor safety, brand standards and property conditions.
• Coach and support overnight team members.
• Coordinate with emergency procedures and compliance with WHS.

Skills

Night Manager exp

Financial acumen

Operational excellence

Communication

Team leadership

Attention to detail

Education

Hospitality qualification

Job description

Holiday Inn Express Melbourne Little Collins is seeking a passionate Night Manager to oversee hotel operations during the night shift, ensuring a seamless guest experience and financial accuracy. You will act as Finance & Business Support overnight, auditing revenue, controlling costs, and maintaining brand standards.

Responsibilities include supervising the night team, completing night audits, reconciling revenue, and upholding safety and compliance with IHG standards.