Assistant Night Manager (Night Shift) — Service-Driven Leader

Holiday Inn Express; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Holiday Inn Express in Sydney is seeking a dedicated Assistant Night Manager to deliver our Service Style and support night operations. You will work with the Night Manager and Duty Management team to ensure smooth, safe and guest-focused service throughout night hours.

The role requires strong organisation, clear communication, and the ability to handle emergencies with calm, decisive leadership. Eligibility to work in Australia is essential, with First Aid and VIC RSA certifications preferred.

Qualifications

• Proven experience within a similar role.
• Enjoy working Night Shift.
• Ability to communicate effectively in spoken and written form.
• Professional and personable with a can-do attitude.
• Sound judgement under pressure and responsibility from day one.
• Calm, collected decisions under ticking clock.
• Appropriate qualification or relevant equivalent experience.
• Must hold or obtain First Aid and VIC RSA certificates.
• Legal eligibility to work in Australia.

Responsibilities

• Love the brand & be a great ambassador of Holiday Inn Express.
• Be highly organised: scheduling, activity planning and delegation.
• Collaborate with the Night Manager and Duty Management team.
• Lead in hotel emergency procedures and ensure safety compliance.
• Communicate clearly and concisely with guests and colleagues.
• Help solve problems across the business and take initiative when needed.

Skills

Night shift experience

Effective communication

Calm under pressure

Team collaboration

Decision making

Education

First Aid certificate

VIC RSA Certificate

Job description

Holiday Inn Express in Sydney is seeking a dedicated Assistant Night Manager to deliver our Service Style and support night operations. You will work with the Night Manager and Duty Management team to ensure smooth, safe and guest-focused service throughout night hours.

The role requires strong organisation, clear communication, and the ability to handle emergencies with calm, decisive leadership. Eligibility to work in Australia is essential, with First Aid and VIC RSA certifications preferred.