Night Manager 11pm-7am, Guest Care & Night Audit

Mantra Group; Cairns Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

ALL Heartist

Family & Friends Discounts

Accor Live Limitless (ALL)

Accor Academy

Networking opportunities

Worldwide opportunities

Job summary

Mantra Trilogy in Cairns is seeking a dedicated Night Manager to oversee overnight operations from 11pm to 7am. You will act as the main point of contact for guests, manage the reception desk, and ensure accurate night audit reporting while maintaining security.

With prior night audit and accounts experience, you will deliver seamless service, support the daytime team, and contribute to a memorable guest experience at a leading Accor property on the Cairns Esplanade.

Qualifications

• Night Audit and/or Accounts experience preferred.
• Positive demeanour and ability to work independently.
• Commitment to customer service and nightly front office audits.
• Detail‑oriented for accurate daily revenue reporting.

Responsibilities

• Manage nightly hotel operations and ensure safety during your shift.
• Deliver continuous customer service for check‑ins, checkouts, and inquiries.
• Manage reception desk and oversee night audit and reporting procedures.
• Uphold overnight security standards.
• Assist in preparing for the daytime team's operations.

Skills

Night Audit experience

Accounts experience

Customer service

Attention to detail

Independent worker

Job description

Mantra Trilogy in Cairns is seeking a dedicated Night Manager to oversee overnight operations from 11pm to 7am. You will act as the main point of contact for guests, manage the reception desk, and ensure accurate night audit reporting while maintaining security.

With prior night audit and accounts experience, you will deliver seamless service, support the daytime team, and contribute to a memorable guest experience at a leading Accor property on the Cairns Esplanade.