Night Auditor

Mantra Group; Cairns Regional; On-site; AUD 52,000 - 75,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Accor Academy & Typsy Training

Build Your Network with Accor

Worldwide opportunities within Accor

Job summary

Mantra Esplanade Cairns offers a Night Auditor role to perform end-of-day accounting and assist guests during late hours. You will be the calm point of contact while ensuring accurate nightly reports and smooth overnight operations.

This position requires independent work, previous night audit experience, and a flexible rotating schedule, including weekends and public holidays, in a vibrant Cairns setting within the Accor network.

Qualifications

• Independent worker able to take initiative without constant supervision.
• Prior Night Audit and/or accounts experience is highly beneficial.
• Ability to think quickly and solve guest issues calmly.
• Willingness to work a flexible rotating schedule including weekends and holidays.

Responsibilities

• Take charge of reception duties and lead the night audit process with accurate nightly reports.
• Work with security to monitor and maintain a safe environment for guests and staff.
• Assist day team to ensure seamless guest experience across day and night.
• Embrace the 11pm–7am night shift as part of hotel operations.

Skills

Independent worker

Night Audit experience

Guest-focused problem solving

Flexible rotating schedule

Job description

Mantra Esplanade Cairns sits within a prime location, walking distance to the swimming lagoon, pier and marina and a variety of restaurants, bars and cafes right at its door. Offering an extensive range of hotel, one and two bedroom apartments, pool, spa and fully equipped exercise room, Mantra Esplanade Cairns attracts both leisure and corporate visitors to the region. Enjoy a truly tropical lifestyle where on your days off you ca explore neighbouring islands, take a trip out to the Great Barrier Reef or enjoy the slower pace of a local market or two.

Purpose

AsNight Auditor, you will perform end of day accounting tasks in preparation for the next day’s trading while assisting guests with late night inquiries. When the rest of the hotel is asleep, the Night Auditor stands as the calm and composed point of contact for any situation.

Primary Responsibilities

• Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date
• Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alike
• Assist the day team with their operations, ensuring a seamless guest experience that extends throughout the entire day and night
• Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am

Skills & Experience

• You will be an independent worker who can take initiative and excel without constant supervision
• Prior experience in Night Audit and/or Accounts and technical know-how to efficiently handle the nightly audit of all hotel transactions is highly beneficial
• Quick-thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting and delivering memorable guest experiences
• Capable of embracing a flexible rotating schedule, including weekends and public holidays

• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.