Night Front Desk Auditor: Guest Experience & Overnight Ops

Macquarie University Employees, Location, Alumni; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

Lakeside Hotel & Conference Centre at Macquarie University in North Ryde is seeking a full-time Night Auditor to cover overnight operations from 11:00 p.m. to 7:00 a.m., Sunday to Thursday. Reporting to the Front Office Manager, you will join a close-knit team and contribute to a memorable guest experience while maintaining security and completing nightly reports.

The role balances front desk duties with nightly auditing and guest service, ensuring accurate guest accounts and smooth procedures.

Responsibilities

• Perform front desk duties and guest check-in/out tasks.
• Conduct nightly auditing and reconcile guest accounts.
• Provide high quality guest service throughout overnight shift.
• Maintain accurate nightly reports and guest account records.
• Ensure security procedures are followed during overnight operations.

Job description

Lakeside Hotel & Conference Centre at Macquarie University in North Ryde is seeking a full-time Night Auditor to cover overnight operations from 11:00 p.m. to 7:00 a.m., Sunday to Thursday.

The role balances front desk duties with nightly auditing and guest service, ensuring accurate guest accounts and smooth procedures. Reporting to the Front Office Manager, you will join a close-knit team and contribute to a memorable guest experience while maintaining security and completing nightly reports