Night Auditor - Overnight Front Desk & Reports Growth

Everi Pty; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Employee discount

Learn & Develop programs

Career progression opportunities

Job summary

Ibis Budget Sydney Olympic Park is seeking a Night Auditor to manage overnight hotel operations, ensuring a seamless guest experience and accurate reporting. The role includes handling night-time front desk tasks, end-of-day reconciliation, and producing day-shift reports while maintaining PCI-compliant documentation.

The position requires overnight hours 11pm–7am, including weekends, with a focus on guest satisfaction, security rounds, and smooth shift handovers.

Qualifications

• Previous experience in Front Office operations.
• Strong interpersonal and problem solving skills.
• Exceptional written and verbal communication abilities.
• Reporting and analytical skills essential for night audit paperwork.
• Knowledge of Opera Cloud is an advantage.

Responsibilities

• Oversee night shift front desk operations, including guest check-ins, check-outs and enquiries.
• Perform end-of-day reconciliation procedures.
• Prepare Night Audit day packs and reports in PCI-compliant manner for distribution.
• Serve as primary contact for guest needs and concerns overnight.
• Conduct regular security rounds to ensure guest safety.
• Prepare reports for the day shift team to ensure smooth transitions.

Skills

Front Office operations

Interpersonal skills

Problem solving

Written & verbal communication

Reporting & analytics

Opera Cloud knowledge

Tools

Opera Cloud

Job description

Ibis Budget Sydney Olympic Park is seeking a Night Auditor to manage overnight hotel operations, ensuring a seamless guest experience and accurate reporting. The role includes handling night-time front desk tasks, end-of-day reconciliation, and producing day-shift reports while maintaining PCI-compliant documentation.

The position requires overnight hours 11pm–7am, including weekends, with a focus on guest satisfaction, security rounds, and smooth shift handovers.