Night Auditor — Precise Night Service & Growth

Flagstaff Gardens Hotel; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Dining and hotel stay discounts (EVT)

Seasonal perks at Thredbo

Career growth across EVT network

Paid parental leave / volunteering

Job summary

EVT is seeking a vigilant Night Auditor for a Melbourne hotel to ensure accurate night-end reconciliation across accommodation, F&B and other revenue streams. You will greet guests, process check-ins/outs, and liaise with accounts while maintaining a high level of service during the night shift.

You'll bring knowledge of hotel systems, strict adherence to cashiering policies, and clear communication with the Night Manager and other departments.

Qualifications

• Experience with hotel night audit processes.
• Familiarity with cashiering policies and procedures.
• Knowledge of current room rates and packages.
• Clear, consistent communication with the Night Manager and other departments.
• Commitment to workplace health and safety and a clean working environment.

Responsibilities

• Complete the night audit process accurately and identify discrepancies between revenue and payments.
• Post all accommodation, food & beverage, and miscellaneous revenue and all forms of payment.
• Check guests in and out efficiently and process daily transactions.
• Respond to guest needs, requests, comments and complaints during the night shift with tact and urgency.
• Liaise with accounts, review tasks in Tyalls, and maintain supporting accounting documentation.
• Coordinate with Housekeeping, Reservations and Maintenance to ensure rooms are prepared for arriving guests.

Tools

Tyalls

Job description

EVT is seeking a vigilant Night Auditor for a Melbourne hotel to ensure accurate night-end reconciliation across accommodation, F&B and other revenue streams. You will greet guests, process check-ins/outs, and liaise with accounts while maintaining a high level of service during the night shift.

You'll bring knowledge of hotel systems, strict adherence to cashiering policies, and clear communication with the Night Manager and other departments.