Night Auditor & Guest Services Specialist (Wed–Sat)

Song Properties group; Brisbane; Sur place; AUD 55 000 - 65 000; Plein temps

Résumé du poste

CLLIX Apartments and Hotels is seeking a Night Auditor to deliver professional overnight service, manage check-ins/check-outs, and perform end-of-day financial processing. This role supports management with audits, revenue checks, and nightly reporting across multiple properties.

The ideal candidate has strong numerical skills, attention to detail, and the ability to work independently overnight, with a guest-focused, calm, and professional approach.

Qualifications

• Strong numerical skills and attention to detail for financial reconciliations.
• Ability to work independently during overnight shifts.
• Professional, calm, guest-focused approach with good communication.

Responsabilités

• Provide professional service to guests during the overnight shift.
• Manage check-ins, check-outs, reservations and guest inquiries.
• Complete end-of-day financial processing and Night Audit in RMS.
• Reconcile room revenue, payments, adjustments, refunds, EFTPOS and credit card transactions.
• Identify discrepancies and prepare daily audit and reconciliation reports for management.
• Support finance-related projects and internal audit/compliance activities.
• Monitor lobby and building access and respond to after-hours issues.
• Conduct routine floor checks and monitor alarms and building systems.
• Escalate security, maintenance or safety concerns as required.
• Prepare clear handovers for Front Office, Housekeeping, Maintenance and management.

Connaissances

Numerical skills

Attention to detail

Independent work

Communication

Problem-solving

Incident management

Report writing

Organisational skills

Outils

RMS

Description du poste

CLLIX Apartments and Hotels is seeking a Night Auditor to deliver professional overnight service, manage check-ins/check-outs, and perform end-of-day financial processing. This role supports management with audits, revenue checks, and nightly reporting across multiple properties.

The ideal candidate has strong numerical skills, attention to detail, and the ability to work independently overnight, with a guest-focused, calm, and professional approach.