Night Auditor

Dorsett Hotels; Gold Coast City; On-site; AUD 34,000 - 48,000; Part time

Job summary

Dorsett Gold Coast is seeking a Part Time Night Auditor to lead overnight Front Office operations and ensure seamless service for guests throughout the night. The role combines guest service with financial administration and audit duties, ensuring accurate reporting and secure night-time processes.

Ideal candidates will have night audit experience in a 4- or 5-star hotel, familiarity with Opera PMS, strong numerical accuracy and the ability to work independently on night shifts, weekends and

Qualifications

• Previous experience as a Night Auditor or similar role in a hotel.
• Experience with hotel Property Management Systems, preferably Opera.
• Knowledge of night audit procedures and financial reconciliation.
• Excellent attention to detail and numerical accuracy.
• Strong communication and problem-solving skills.
• Ability to work independently and remain calm under pressure.
• Flexible to work overnight shifts, weekends and public holidays.

Responsibilities

• Complete nightly audit procedures and reconcile revenue and transactions.
• Prepare and distribute daily financial and operational reports.
• Balance all Front Office transactions and rollover nightly systems.
• Manage overnight guest check-ins, check-outs and enquiries.
• Respond professionally to guest requests and emergencies.
• Monitor hotel public areas and security during the night.
• Provide thorough handover to the morning shift.
• Maintain accurate guest profiles and respond to feedback.

Skills

Night Auditor

Guest Service

Attention to detail

Numerical accuracy

Communication skills

Independence

Shift flexibility

Tools

Opera PMS

Job description

Dorsett Gold Coast is looking for a Part Time Night Auditor to take the lead in our overnight operations and ensure our guests receive the highest level of service around the clock.

Dorsett Gold Coast is a stylish and contemporary hotel in the heart of Broadbeach, offering modern facilities, breathtaking views and genuine hospitality. As part of the globally recognised Dorsett brand, we are committed to delivering memorable stays and exceptional service.

About the Role

The Night Auditor is responsible for overseeing overnight Front Office operations and ensuring the smooth running of the hotel throughout the night.

This role combines guest service, financial administration and overnight operational responsibilities, ensuring our guests receive a welcoming and seamless experience while all nightly audit and reporting requirements are completed accurately.

Key Responsibilities

• Complete nightly audit procedures and reconcile daily revenue, payments and transactions.
• Prepare and distribute daily financial and operational reports.
• Ensure all Front Office transactions are balanced and systems are accurately rolled over.
• Manage overnight guest check-ins, check-outs and enquiries.
• Respond professionally to guest requests, concerns and emergencies.
• Monitor hotel public areas and maintain security throughout the night.
• Ensure a thorough handover to the morning shift team.
• Maintain accurate guest profiles and respond to guest feedback through hotel systems and online platforms.

About You

To be successful in this role, you will ideally have:

• Previous experience as a Night Auditor, Guest Service Agent or similar role within a 4 or 5-star hotel.
• Experience with hotel Property Management Systems, preferably Opera.
• An understanding of night audit procedures and financial reconciliation.
• Strong attention to detail and numerical accuracy.
• Excellent communication and problem-solving skills.
• The ability to work independently and remain calm under pressure.
• A professional and guest-focused approach.
• Flexibility to work overnight shifts, including weekends and public holidays.

Why Join Dorsett Gold Coast?

At Dorsett Gold Coast, our people are at the heart of everything we do. As part of the globally recognised Dorsett Hospitality International group, you'll join a supportive team that values collaboration, service excellence and professional development. We offer a vibrant workplace where you can grow your career while creating memorable dining experiences for our guests.

Ready to Join Us?

If you are passionate about hospitality, and take pride in delivering exceptional guest experiences, we would love to hear from you!