Newman-Based Trade Store Customer Care Expert

Wesfarmers Industrial & Safety; Newman; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Permanent salary

Location allowance

Incentives & Wesfarmers share plans

Team member discount card (Kmart, Bunn

Team member discount card (Kmart, Bunn

Officeworks

FREE One Pass subscription

Wesfarmers discounted offers

Training and career development

Guaranteed hours

Annual leave

Sick leave

Team events & recognition

Employee Assistance Program

Refer-A-Friend program

Additional annual leave options

Parental leave

Job summary

Blackwoods in Newman is seeking a Trade Store Customer Care Consultant to join a supportive, high-performing team. This permanent, full-time role offers a Monday–Friday 7:30am–4:00pm schedule with Saturday shifts as needed, delivering exceptional service to customers in a fast-paced retail/trade setting.

You will be the welcoming first point of contact, provide product advice across industrial lines, maintain a tidy store presence, and work with internal teams to ensure seamless service while

Qualifications

• Proven experience in customer service (retail or trade environment encouraged).
• Strong customer-first mindset with a passion for delivering excellent service.
• Clear and confident communication, written and verbal.
• Proficient in using computers and MS Office apps.
• Ability to manage multiple tasks in a fast-paced setting.

Responsibilities

• Be the friendly first point of contact for customers.
• Provide advice and solutions across our range of industrial products.
• Maintain a clean, organised shopfront.
• Collaborate with internal teams to deliver seamless service.
• Champion safety and contribute to a positive team culture.

Skills

Customer service

Communication

Microsoft Office

Multitasking

Tools

Microsoft Office

Job description

Blackwoods in Newman is seeking a Trade Store Customer Care Consultant to join a supportive, high-performing team. This permanent, full-time role offers a Monday–Friday 7:30am–4:00pm schedule with Saturday shifts as needed, delivering exceptional service to customers in a fast-paced retail/trade setting.

You will be the welcoming first point of contact, provide product advice across industrial lines, maintain a tidy store presence, and work with internal teams to ensure seamless service while